Five things small businesses should know about social networking
From the biggest media moguls to the most humble convenience stores, businesses are establishing their presence online to reach their customers in the fastest and most cost-effective way. This is the social networking phenomenon and it is here to stay. But did you know that social networking can be risky to businesses, regardless of size?
Large enterprises are not the only ones getting their own slices of the social media pie; small businesses are, too. A 2010 U.S. National Small Business Association (NSBA) study reported that 47% of their small business respondents used social media for networking purposes.
LinkedIn ranked first in their list of most utilized social networking sites, closely followed by Facebook. Its not hard to see why, as all they need to engage in what is essentially free advertising is a computer and Internet access.
An audience to capture exists as well, as according to a 2010 Nielsen study, close to three-quarters of the worlds Internet population (74%) visit social networking sites or blogs and spend an average of almost six hours per month on social media sites.2 As a very cost-effective means to bring public attention to a product or to a service, social media are no doubt very powerful and popular business networking tools and will continue to be so in the years to come.
http://www.nsba.biz/docs/nsba_2010_technology_survey.pdf http://blog.nielsen.com/nielsenwire/global/social-media-dominates-asia-pacific-internet-usage/
The Ponemon Institute, in a recent global survey on social media risks, found that most IT security professionals agree that the use of social media in the workplace is important to achieving business objectives.3 This is not exactly alarming news, as the social networking phenomenon is affecting the entire world. In fact, a Trend Micro corporate end-user survey of 1,600 respondents from the United States, the United Kingdom, Germany, and Japan found that 24% of employees indulged in social networking at work in 2010, up from 19% in 2008.
The same Ponemon Institute study also found that users engaged in social networking at work for both business and nonbusiness reasons. In fact, 60% of the employees surveyed used social media for at least 30 minutes per day for personal reasons. Users from the United States, the United Kingdom, France, Italy, and Mexico posted the highest social media usage rates for non-business reasons. Organizations in Germany, on the other hand, posted the highest social media usage rate for business purposes.
http://www.connectitnews.com/usa/story.cfm?item=4940
Small businesses should realize that despite their size, they are not immune to social media threats. In fact, being taken advantage of by cybercriminals is an all-too-real possibility.
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Five things small businesses should know about social networking