Archive for the ‘Social Marketing’ Category

3 Tips To Reinvigorate Your Brand’s Social Media Marketing Efforts – Business 2 Community

Its a more common problem than you think, and it probably affects more brands than you think too. Its that awful situation where a brand literally gives up on social media. The ROI that their agency promised them has not materialized.

Their social accounts are essentially dead ducks now. And their understanding of social has fallen apart. They just dont get it, and resign themselves to the fate of trying more conventional methods of marketing and advertising.

Its more common with small businesses, where budgets are tight and its tempting for a business to take a shot at building up a base of fans and followers. That shot usually revolves around one payment to an agency, or even just asking one of the employees to manage the Facebook page. None of this works, so giving up is the only way to go.

We dont agree with that kind of thinking. And we have pulled together a couple of measures that can get you back in the social media game sharpish. The methods dont do anything other than reignite the social media presence you have.

They give that presence a little vigour and a little purpose. But like all things on social, these ideas are only as good as the evidence they bring. So make sure that if youre trying the below out, that you always test their effectiveness with solid metrics.

Whatever your industry, there is sure to be another angle that you can work with. And that angle may well serve to be the boost that your brand needs on social. For example, if you make paint for cars, you can also create social media content around driving cars. Or how to get the best tires and where from.

There are hundreds of little areas in which you can stretch out and bring forward an expert eye on some concepts. Dont forget that your audience is there because of your main product first of all. But if you start posting about stuff that is connected to that main product, you are showing that you have a love for the whole industry, and youre prepared to get that out there.

It is actually rather fascinating to see what brands could do with this. And the more left of center content you come up with the better. In fact, to add even more fun to it for both you and your customers, just focus on spreading happiness through seemingly unconnected content. It doesnt have to be about what you do.

Try it with your industry. Find something that your competitors arent talking about and be brave. Offer up a new slant on things and we can pretty much guarantee that your brand will be noticed on social. Dont go overboard, but remember that the brand that is different is the brand that makes a splash.

Just be different to everyone else and talk about stuff they arent talking about.

Every marketer knows what this is all about. But doing it on social is a slightly different kettle of fish. If youve struggled to gain engagement and you know you have been working on solid calls-to-action, its not the calls that are the problem. Its what is around them.

Use calls to action, but make what is surrounding them on the screen as unobtrusive as possible. This means brevity when it comes to text, and professional but low-key images around the call. This doesnt take a long time to get right, and when you have finally managed to ensure that a bunch of your posts feature calls to action that dont have a lot of distractions going on around them, you will get the knack if it.

Webcast, June 21st: 5 Keys to Operational Excellence

With calls to action, try to make sure they are given top priority for the customer. They are what the customer has to see, ultimately. So focus on bringing them more to the front. The pretty graphics can stay, just have less of them. And because you are on social, the message has to be short, with a killer call to action to round it all off. Remove distractions, and push your real message.

In other words, less is most definitely more when it comes to calls to action on social media.

But not just video, live video. This is one of those areas that will become even bigger within the next few years. Shooting and streaming live video is exciting, its fun and its also very effective.

The straight-up video work that a brand can do is not stale or old, but it is even more effective as a medium when its in the moment. This is because it feels genuine. Being genuine is one of the most important qualities a brand can have right now.

One of the very best ways to get this done is to hold a question and answer session with your audience. Being there and being live with the answers to questions from an audience shows that you want to help. It also shows you have knowledge and experience. This of course builds trust between your brand and the audience.

The way to make this part of your marketing toolkit is to get started. The excitement that comes with your first couple of live video sessions is more than enough to make the process and the work worthwhile.

It will be shaky at first, of course. You will be nervous and there will be mistakes. But getting used to the work is part of the fun. And throwing up a raw, in the moment video on Facebook Live makes the brand current, real and trustworthy.

The three areas in this post are not new to social media. But they are all valuable. They require a certain approach. If you commit to this kind of work and make it part of what you do, you will be able to reinvigorate your social media marketing. And this will give you the results you want. It just requires work.

Its understandable if a small business feels that the challenges in creating a presence on social media are too great. But rebooting things in the way outlined in this post does bring quick results. Expand the content topics, tighten up your calls to action and shoot as much live video as you possibly can. And then wait for those results to come in.

An award-winning writer and content marketer, Sahail is the owner of Talented Content, a content marketing company based in Devon, England. Sahail used to be a teacher, but gave all that up so he could concentrate on creating effective content marketing campaigns for clients around the world. You can find Viewfullprofile

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3 Tips To Reinvigorate Your Brand's Social Media Marketing Efforts - Business 2 Community

People: Executive transactions – SportsBusiness Daily (subscription)

Baseball Michael Young, senior vice president of corporate partnerships for the Los Angeles Dodgers, retired.

Facilities Delaware North promoted Rick Abramson to chief customer officer and Jim Houser to executive vice president and chief operating officer.

Hockey The Florida Panthers hired former NHL player Shawn Thornton as vice president of business operations.

The Minnesota Wild promoted Matt Majka to president and NHL board of governors alternate governor, Jamie Spencer to executive vice president of business development, Carin Anderson to senior vice president of corporate partnerships and retail management, Brent Flahr to senior vice president of hockey operations, Mitch Helgerson to senior vice president of marketing and ticket sales, Maria Troje to vice president of customer service and rentention, Erica McKenzie to senior manager of customer service and retention, Wayne Petersen to director of community relations and hockey partnerships, and Rachel Schuldt to executive director of the Wild Foundation.

The Los Angeles Kings named Gabe Gelbard community and player relations assistant and Cody von Rueden coordinator of Lil Kings and events.

Law Lewis Brisbois named Brian Michael Cooper partner of its Denver office in the entertainment, media and sports practice.

Marketing MKTG hired Doug Hall as senior vice president of sports and entertainment. Hall was senior vice president at Ascendant Sports Group.

MWWPR named Mark Riggs senior vice president. Riggs was executive vice president at Taylor.

Wasserman named Alan Palmer vice president of growth and development. Palmer was a founder and principal at Knowmatter.

Media Whistle Sports promoted Deirdre Lester to executive vice president and global head of brand partnerships.

TV executives Vincent Cordero and David Torres launched Invivo Media Group.

Fox Sports Digital senior vice president of content Mark Pesavento and vice president Mike Foss are leaving the company.

NextVR hired Joey Maestas as senior social marketing strategist. Maestas was a social media strategist for the U.S. Olympic Committee.

Motorsports Rafa Matos formed race team Next Level Motorsports.

Formula One named Nigel Kerr finance director of motorsports, Jason Somerville head of aerodynamics and Craig Wilson head of vehicle performance.

Speedway Motorsports Inc. promoted Daniel Bandoly to director of business development, Bryan Hammond to executive director of business development and entertainment, Kelly Watts to manager of business development and Mike Ziegler to vice president of business development.

Soccer Orange Countys NASL club, which will begin play in spring 2018, hired Michael Collins as president and general manager.

Sporting Goods and Apparel Columbia Sportswear President and Chief Operating Officer Bryan Timm is leaving the company.

Adidas hired Beth Gast as director of public relations in its Portland office. Gast was a global communications director for Nike Golf.

Sports Commissions and Tourism Boards The Charlotte Sports Foundation promoted Will Pitts to associate executive director.

Ticketing Amazon Tickets named Michael Shaw principal of business development for sports. Shaw was head of sports, arts and theater partnerships for Groupon.

Other Nolan Partners named Stewart King head of performance.

Awards and Boards The Southern Nevada Sports Hall of Fame enshrined multisport athlete Overton Curtis, golf instructor Butch Harmon, boxer Floyd Mayweather, driver and race team owner Sam Schmidt and the Las Vegas Bowl.

People news To have your personnel announcements included in the People section, please send information and photos to Brandon McClung at 120 W. Morehead St., Suite 310, Charlotte, NC 28202, or email them to careers@sportsbusinessjournal.com. Electronic photos must be a jpg or tiff file for Macintosh, 2.25 inches wide at 300 dpi. Color only, please. News items may also be sent via fax to (704) 973-1401. If you have questions, call (704) 973-1425.

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People: Executive transactions - SportsBusiness Daily (subscription)

Facebook to train 2000 Detroiters in social media marketing and coding – Fox 2 Detroit

DETROIT (WJBK) - A top Facebook executive came to the Motor City on Thursday to launch a program that will mean thousands of new tech opportunities in Detroit.

"We are going to work with Grand Circus to train 2,000 local people in social media marketing so that they can go out and get those jobs," said Chief Operating Officer Sheryl Sandberg. "We're also going to start piloting a boot camp for coding."

Grand Circus is a tech company started in Detroit in the last five years. They've grown tremendously -- so much so they caught the eyes of Facebook. Now the social media giant wants a piece of the talent coming out of the D.

The auto industry embracing tech revved up interest by the California company to fly in and launch this project.

"U.S.-made cars are embracing technology, becoming technically more sophisticated and using mobile marketing to reach people. So there is huge entrepreneurial and technical spirit in the City of Detroit. We've been participating in that. We have a great local office here and we're excited to do more," Sandberg said.

Tech has long been dominated by men. Not the case anymore....and not if Sandberg has anything to do with it.

"One of the things we're working on at Facebook is making sure that the diversity of our field and our industry represents the diversity that's out there in the world because when you have more voices at the table with more diverse backgrounds, you make better decisions,"

She says if you are a girl and you're seeing this -- you can and should code:

"This is not for your brother, this is for you," she said.

Damien Rocchi of Grand Circus says the fact that Facebook chose to come to Michigan says a lot.

On Thursday, FOX 2 got the first look at the announcement.

The project is so new, there's no target date set for when the Facebook training will start.

A more formal announcement and news conference will follow, but CLICK HERE if you would like to know more.

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Facebook to train 2000 Detroiters in social media marketing and coding - Fox 2 Detroit

List of 300 Indian Social Media & Digital Marketing …

This list was first made in 2011 and thats when we had about 50 Digital Marketing agencies, when I started my career in 2006 there were hardly few! This number is growing now we have about 300 Digital Marketing agencies in India and surprisingly most of them have varied clientele which confirms Industries are finding digital marketing as an important integration to their marketing mix.

Here is a list of social media anddigital marketing agenciesthat are quite popular from my perspective. The agencies listed here operate from different locations within India, provide a niche service and have already has some brands and personalities that they serve to.

This list is updated on July 1st 2015, it was first posted in 2011 and since then Industry has been growing exponentially:

Services: Design & Build, Affiliate Marketing, Content Strategy, Branded content, Creative, User experience, Mobile, CRM, Social Media, Managed services, Analytics, SEO, PPC, User research, Social business design, Media planning and buying Technology

Brands: American Express, Sprint cinema, eBay, E-ON Energy Fit, Coca Cola, Sony, Volvo, Zwitsal, Comcast, etc.

Location: Ahmedabad, New Delhi and Mumbai

Services: SEO, SMM, PPC Campaign management, Digital Marketing, Digital Planning Media, Email Marketing, Social Media Management & Consultancy & Facebook Marketing.

Brands: NA

Location: Ahmedabad

Services: SEO, PPC, Conversion, SMM, Content marketing and Email Marketing

Brands: Suntogs, Toesox, Woodjoy, Goldcrown, Adrift, Casa Factory, City Camping,Gold crown, LabelsOnline.com, etc.

Location: Ahmedabad

Services: Search engine marketing, Search Media Ecosystem, Content Creation & Management, Online Reputation Management & E-commerce Solutions.

Brands: Go4Advisory, Dsynhub, Radhakrishna group, technowin, tally world, etc.

Location: Ahmedabad

Services: SEO, PPC, Email/E-newsletter, E-coupon/E-certificate, Social Media, Webinars, presentation and Net-working

Brands: NA

Location: Ahmedabad

Services: SEO, PPC, SMO, ORM, Creative Design, Web Development, Digital PR, Content Marketing, Mobile App, etc.

Brands: Titan Eye+, Amaara, Y Optima, Just Mexican, Pavitraa, The Cloud, Bhaskara Fiat, Petal Nissan, Arch Avenue, Planet Hyundai, Trade Reader, Techcronus, etc.

Location: Ahmedabad

Services: Digital, Creative Branding, Leadership + Vision, Photography, SMM, Environments, Websites. etc.

Brands: Sanket&Bhoomi, Insignia Technolabs, Minter Project, Amul Caf, AnveshanTechfest, Juice Lounge, Rollacosta, Aeon Salons & Academy, Ninis Kitchen, etc.

Location: Ahmedabad

Services:Social Media Marketing, Digital Marketing, Facebook Application development, Facebook ad management.

Brands:DAMAC, Prestige Smart Kitchen, PVR cinemas, Reliance Footprint, Penguin India, Audi, Honda, Hyundai, Marriott Hotels and Resorts, Sandisk, Cashkaro.com, ITC Limited, Chevrolet, Hard Rock Caf, Mom & Me, Barista, Nandos, UniverCell, etc.

Location:Bangalore

Services: Digital Branding, Online Advertising, Content Management, Communities, Social Media Frameworks, Mobile, Email Marketing, Videos, Youtube Marketing, Web Experiences and Customer Experiences.

Brands: Google, Youtube, Chrome, India Get your Business Online, Max Life Insurance, Axe, Unilever, iCreate Software, via.com, Azven Realty, IBM, Queue Up, Kiwi Kiss, etc.

Location: Bangalore

Services: SEO, Designing, Websites, eCommerce Portals, Apps, Training, etc.

Brands: Ascent Capital, Assetz, Habanero, Indus League, Infosys, Scogen, Unilever, TVS, Vodafone, Toyota, Sri Sri Ayurveda Panchakarma, Sidvin, etc.

Location: Bangalore

Services: Article Writing, SEO, Blog Writing, Content marketing, e-book, Copy Writing, Whitepapers and Social Media.

Brands: ING, Sothebys, AES, ezbob, ProvPlan, Shaw, WBR, Slidely, Genie Ventures, blackglass, Adept Central, Creatice Natives, Digitcom, MiniDisc, etc.

Location: Bangalore

Services: Digital Marketing, User Experience, Mobile Apps, Web Development, Strategy and Planning, Design and Technology.

Brands: Perfios, StoryBoard Wedding, Ade, Jorgits, SavvyMob, Place for Change, etc.

Location: Bangalore

Services:Digital, Design, Tech, Films and Events.

Brands: Printo, TaxiForSure, Bleed Hope, Mini Klub, Crafty Culture, WonderLa, Reynolds, United Spirits, Jade Magnet, Esplanade, Jade Magnet, Nestle, Adobe, Intel, Aditya Birla Group, etc.

Location: Bangalore

Services: Advertising, Branding, Video, Web design, product Design, Social Media and Online Engagement.

Brands: Britannia,Wipro, Sikkim Manipal University,Fastrack, Gone mad, Splash, Galaxy, Mirchy, The WoodRose, Durex, Clebrations, etc.

Location: Bangalore and Delhi

Services: Creative, Social, SEO, Media, Search, Website, Google Analytics, Mobile and ORM.

Brands: Tanishq Mia, Micromax, HDFC, Mumbai Fighter, Skore, Coca Cola, Mahindra, FedEx, Mahindra, Book my show, American Express, Intel, etc.

Location: Bangalore, Delhi, Mumbai

Services: SMM, Digital advertising, Digital Activation, Mobile App Development, Web Development, Interactive App Development and Facebook apps and games.

Brands: London Dairy, Yateem Optician, Greenpeace, Clarins, Lulu, Police, Mindshare, Thiery Mugler, Malabar gold and diamonds, Tiffany, Rainbow, Toy store, etc.

Location: Bangalore and Kochi

Services: Strategise, Build brands, Create connected experiences, Build platforms and Offline capabilities.

Brands: Investa, Nataraj, Oxfam, Fab India, Virgin money, ITC Infotech, Wipro, Intuit, IIHT, Cleartrip, Fabindia, Maison, Closethegap, Fansonstands.com, etc.

Location: Bangalore

Services: Brand Marketing, Corporate, Healthcare, Public Affairs, Social Change, Technology, Crisis Management, Creative Studio, Corporate Social Responsibility, Product Marketing, Media Influence, etc.

Brands: American Express, Bulova, Coca-Cola, Ford, LG Electronics, Unilever, Nestle, Guinness, Grohe, Shutterstock, etc.

Location: Bangalore, Chennai, Hyderabad, Kolkata, Mumbai, New Delhi

Services: Digital Marketing & Customer Acquisition, Omni Channel Strategy &Solutions, Digital Media Distribution &Solutions and Mobile App Development.

Brands:@home, Puravankara, Spaces, Marks & Spencer, Sterling Hospitals, Sony, Philips, Gulf, Myntra.com, TRENDIN.com, MTS, Carat Lane, etc.

Location: Bangalore and Mumbai

Services: Creative design, Digital Analytics, Optimization and Technology.

Brands: Royal Sundaram, Endeavour, Dynavac, CureGarden, TNPL, Hotelogix, Outsource Images, Apollo Clinic, Idex, Indian Myra, Venue, etc.

Location: Bangalore

Services: Ecommerce, Design, Development, Digital Marketing, etc.

Brands: Educomp, Delhivery, Microsoft, Hindustan Unilever Limited, IIT Bombay, Honeywell, IIMB, Andromeda, GSK, Lixar, Delhi Tourism, 99Labels, SignEasy, etc.

Location: Bangalore and New Delhi

Services: Lead Generation, Social Media Marketing, Event Marketing and Insights

Brands: Txtweb, Intuit, Aissel, nine hills, TEg Analytics, etc.

Location: Bangalore

Services: Software Development, Website Development, Web Application, Mobile Development, Content Management, Logo Design, Website Maintenance, E-Commerce, Web Hosting, SEO, SMM, SEM, PPC, Email Marketing and Keywords Research.

Brands: Healing Source, Tredence, SuperSell, Outsource2alpha, Careermet, Infinityre Solutions, m1advisory, Oyepatola, Baporia Group, etc.

Location: Bangalore

Services: Digital Media, Technology, Design and Analytics.

Brands: Schneider Electric, Featherlite, Bajaj Allianz, Manipal Global, Manipal Hospitals, SMUDE, Vertebrand, Prestige group, Kemwell , Sterling Holidays, Ola cabs, Sulekha., etc.

Location: Bangalore

Services: Graphic Design, Website Design, Logo Design, Branding, Photography, Copywriting, etc.

Brands: NA

Location: Bangalore

Services: Strategy & Consulting, Advertising & Branding, Web Designing, Web Development, SEM, SEO, Media Planning, SMM, Campaign Monitoring & Analytics, Mobile Marketing Solutions, Mobile Application Development, Mobile couponing and Mobile ui.

Brands: Lenovo, Heineken, Parachute, Move On, Livon, Kingfisher, Royal Enfield, Nike, Caf Coffee Day, Van Heusen, Dewars, Lee, Peter England, Titan, TRESemme, Eristoff, etc.

Location: Bangalore and Mumbai

Services: Online Marketing Services like PPC campaigns, SEO and Site Optimization Content Campaigns; Analytics & Reporting; Web and Mobile Development.

Brands: Google, Enova, Wyndham, Comcast, TD Bank, Discover financial services, American Express, etc.

Location: Bangalore

Services: Digital & Social Media Marketing, Integrated Communications, Experience & Solutions and Mobile Marketing.

Brands: Van Heusen, Bangalore Fashion Week, Myntra, Allen Solly, Signature IPL Nights, Zivame, Jealous 21, DC Design, Amante, Scullers, Schwarzkopf, Body Shop, etc.

Location: Bangalore, Delhi, Mumbai and Kolkata

Services: Email Marketing, Mobile Marketing, SEO, Digital Media, Content Marketing, Design and Development.

Brands: Shaadi.com, ThinkVidya.com, Basics, India Today, Outlook, Ola, Taxi For Sure, ibibo, Spot on, ezeego, Giftingnation, Bangalore City College, Jain University, HelloTravel.com, etc.

Location: Bangalore, Chennai, Hyderabad, Delhi

Services: Digital Marketing, Digital Strategy, Creative & Design, Websites, Business Consulting, Organic Search, Paid Search, Social Engagement, Content Development and Mobile Marketing.

Brands: Microsoft, Suzuki, Incredible India, Unicef, Sony, Subway, Kerala, Dentsu, Sahara, IBM, etc.

Location: Bangalore

Services: Brand Identity, Ads & Outdoor Advertising, Packaging, Brochures, Brand Experience, Online and Brand Collaterals.

Brands: Astoria Hotels, Aravindaksa, Bhagirath Construction, Glofab, i4 apps, Ionisys, Kuberan, mytrainings.in, Own, Print Field, Synergic, TripOn, White Lotus, Vivo etc.

Location: Bangalore and Cochin

Services: Digital Branding/Social Media Marketing, Design Services, Content, CSR, Training, etc.

Brands: Freudenberg, Indiaplaza, Microchip, IEEE, Pearson Schools, Grundfos, IndiaProperty.com, Sharp, Igus, Keune, Savaari, Sequence, Enteg, Think3, Stemade, etc.

Location: Bangalore, Chennai, New Delhi, Mumbai and Hyderabad

Services: SMM, Social Media Strategy Creation, Social Media Profiles Setup, Analysis and Improving Campaigns.

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List of 300 Indian Social Media & Digital Marketing ...

Interview with Penny Wilson, Chief Marketing Officer at Hootsuite – MarTech Series (press release) (blog)

On Marketing Technology

MTS:Tell us a little bit about your role at Hootsuite and how you got here.

Im the chief marketing officer at Hootsuite, where I focus on improving the customer journey and experience across the entire organization. I began my career in the financial services industry, working in IT at Merrill Lynch and transitioned into marketing enterprise software. I served as the CMO at Macromedia and Juniper Networks, focusing on creating a customer-centric approach to marketing.

My career has been focused on helping companies align their technologies with customers needs which coincidentally, is an absolute priority at Hootsuite. I met with Hootsuite CEO, Ryan Holmes, and learned more about the companys focus on helping organizations create human connections at scale, which immediately caught my interest. My focus for the year is helping our customers understand how they can use social and Hootsuite throughout their organization to impact their bottom line.

MTS: How do you see the social media management market evolving over the next few years?

The social media management market is constantly evolving. Businesses are relying on social channels such as LinkedIn, Twitter, Facebook, and Instagram to communicate with their customers at a deeper and more personal level. Were also seeing social used across the organization from marketing to sales, customer service, and more.

Social media management technologies need to keep pace with the increasing adoption of social across job functions. From social marketing to social selling, our solutions must adapt to socials rapidly evolving needs. For example, to combat the rapid decline of organic reach, marketers are investing in paid social advertising strategies. To meet this need, Hootsuite acquired AdEspresso, to enable marketers to easily manage Facebook and Instagram advertising from a single platform. As social matures, marketers will need to be able to quantifiably justify how social impacts the bottom line. Hootsuite acquired leading social analytics company LiftMetrix to meet that need.

Its extremely important for social media management platforms to connect with the customers using existing technologies. We have hundreds of best-of-breed partners and applications in our open ecosystem and plan to continue the momentum. Our open ecosystem helps to boost the adoption of social across the entire organization by integrating with the technologies that our customers are already familiar with.

MTS: What do you see as the single most important technology trend or development thats going to impact us?

Video is going to continue to play a larger and larger role in business. Social video is evolving and growing at a rapid pace. Companies are tapping into live video capabilities, such as Facebook Live, to connect with customers and turn them into deeper brand advocates.

MTS: What factors should a startup consider before deciding to integrate a social media management platform into their stack?

Regardless of size, organizations should consider how to relate to their customers to the best of their ability, with social being a key component. A recent Harris poll, sponsored by Hootsuite, shows that more than four out every five Americans (83 percent) have a social account, and nearly a third of Americans who have a social media account would rather engage with a brand or organization on social media than visit a physical location.

As social continues to become a huge part of how businesses reach their customers, a social media management platform like Hootsuite helps to simplify the process. Hootsuite can help businesses gain valuable customer insights and strengthen relationships, increase brand awareness and loyalty, generate leads, increase sales and create a competitive advantage.

MTS: What startups are you watching/keen on right now?

I usually watch for startups in specific categories versus specific companies. Right now I keep track of startups who are innovating in AI and marketing as well as neuroscience.

MTS: What tools does your marketing stack consist of in 2017?

A few marketing tools were using in 2017 include:

Marketo, for marketing automation. Marketo leads can be created directly from Twitter and Facebook activity discovered through Hootsuite. We are also now using Marketo for our ABM needs Lattice Engines for Predictive Scoring and ABM account selection Demandbase for targeted ABM advertising and various data enrichment activities High Spot for sales enablement Zendesk, which can be used through Hootsuite to create customer service tickets.

Our MarTech stack is robust and continuously evolving to take advantage of advances in technology and to keep up with the pace of our growth.

MTS: Could you tell us about a standout digital campaign? (Who was your target audience and how did you measure success)

One of our standout digital campaigns was our Social Trends campaign which covered the top five social media trends for 2017. This was a thought leadership campaign that included a global webinar, microsite, social advertising, vertical-specific content, and sales enablement materials.

The campaign was aimed at marketing directors, strategists, and managers in enterprise organizations. Our goal was to drive leads.

The campaign began with our editorial team. Social is always changingso our customers look to us to help them prioritize their strategies and make sure they arent being left behind on new opportunities. We interviewed experts, analyzed data, and built a compelling narrative that was supported by global data.

With this core story, we were able to repurpose it to extend our reach and impact. For example, we partnered with We Are Social, a global social media agency, and released Digital in 2017, a report of social media and digital trends around the world. We expanded the original webinar content with follow-up guides, social ads, and a Facebook Live event. We also ran a training event for our sales team and built sales enablement materials, helping sales people tell this story to our customers.

The campaign was successful as it allowed us to take one story and produce multiple types of content that appealed to a global audience. The Social Trends campaign exceeded our expectations for traffic, leads, and net-new revenue.

MTS: How do you prepare for an AI-centric world as a marketing leader?

Theres a lot of potential for AI to be integrated into social platforms. Hootsuite has some basic AI that helps optimize different things behind the scenes, but its an area that were currently exploring.

By 2018, Gartner predicts that 20 percent of all business content will be authored by machines. Some ways were anticipating AI playing a role in the marketing world is through automating high-quality enterprise content at scale. This has the potential to not only help save time, but also deliver a better customer experience; AI could potentially find patterns in data and help spot customer trends quickly. At the end of the day, its the people that matter. Marketing leaders must take into account this human connection and how we can use social media to connect with each other on a broader scale.

How I work:

MTS: One word that best describes how you work.

Confident

MTS: What apps/software/tools cant you live without?

I cant live without my iPhone, my Ipad, and my laptop. My life revolves around those three devices on which I have many apps that help me organize my life, my work and things I enjoy like social, news and health.

MTS: Whats your smartest work related shortcut or productivity hack?

My smartest productivity hack is to get up early and exercise every morning. It is worth setting that alarm for 5:30 every day. Gives me energy, reduces stress and makes me happy.

MTS: What are you currently reading? (What do you read, and how do you consume information?)

On my iPad I read all my business publications and business books. I am presently reading Winning with Data: Transform Your Culture, Empower Your People and Shape the Future. I also love to pick up a physical copy of the Harvard Business Review (HBR) for when I travel.

For pleasure I am driven by my book clubs choices. I have a personal passion for neuroscience, and stories about people who think differently are my favorites.

MTS: Whats the best advice youve ever received?

Dont be afraid to fail. Advice from my Dad. It has always helped me try new things and learn new things.

MTS: Something you do better than others the secret of your success?

Listening. Effective listening is a really important trait. Listening to your customers can lead to substantial improvements in your business. And listening to your employees is key to productivity, culture and ultimately profitability.

MTS: Tag the one person whose answers to these questions you would love to read:

Melinda Gates

MTS: Thank you Penny! That was fun and hope to see you back on MarTech Seriessoon.

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Interview with Penny Wilson, Chief Marketing Officer at Hootsuite - MarTech Series (press release) (blog)