‘They’re making up stuff’: How the narrative of S.F. as dystopian … – San Francisco Chronicle
San Francisco is a dystopian hellscape overrun by armed criminals and fentanyl addicts, its streets teeming with human waste, its buildings crumbling before our eyes.
Thats the situation according to recent stories in major media outlets from CNN to Good Morning America, from the Financial Times to Newsweek, along with legions of posters on TikTok, Twitter, YouTube and Facebook, and perennial S.F. haters like Fox News, the New York Post and, of course, Elon Musk. Presidential candidates Ron DeSantis and Robert F. Kennedy Jr. also chimed in last week.
Theyre making up stuff, said Rodney Fong, CEO of the San Francisco Chamber of Commerce. It is absolutely unfair.
Civic and business leaders, as well as marketing experts, readily acknowledge that San Francisco faces major social problems amid a sluggish pandemic recovery. But the overwrought narrative that the city is in zombie apocalypse territory can only hurt it, they say.
It is misrepresenting the city badly, said longtime press agent Lee Housekeeper. I get calls every day from people I know across the country, especially after Good Morning America, asking me, Are you OK? Are you in danger?
In GMAs segment about Westfield giving up its namesake mall, a correspondent broadcasting live said it was simply too dangerous for him to be in Union Square or outside the mall at that hour, although, in fact, he was standing on a city sidewalk in the predawn darkness.
The skewed stories can have some real-life consequences.
Its definitely making prospective tenants think, said Kazuko Morgan, vice chair of real estate brokerage Cushman & Wakefield. The due diligence is taking longer than ever before. This whole thing is just so blown out of proportion. They make it seem like its Armageddon.
Of course, its also encouraging some opportunistic buyers of commercial real estate, who see this as a chance to get good deals, Morgan said.
Negative news makes potential tenants unfamiliar with the market somewhat jittery about San Francisco, said Karin Flood, president of the Flood Building, the 1904 edifice at the foot of Powell Street, which formerly housed the Gaps flagship store. Its really disheartening to read so many negative articles. Enough is enough.
Stephen Kraus, an assistant professor of marketing at the University of San Francisco, said the downbeat stories may be scaring away some tourists, but they dont discourage people who want to move here, such as the graduate students he teaches.
For people like that, San Francisco is as attractive as ever, he said. A lot of young people from all over the country, all over the world, still want to come to San Francisco, between the physical beauty, all of the job opportunities. Rumors of San Franciscos death are greatly exaggerated.
Some stories cherry-pick information.
The fatal stabbing of tech executive Bob Lee in April ignited waves of breathless reports that lawlessness by unhoused people was soaring due to woke politics. And yet very few national outlets focused on the follow-up that the alleged perpetrator turned out to be a fellow tech entrepreneur.
However, data show that San Francisco actually has one of the lowest homicide rates of U.S. cities, while violent crime fell during the pandemic, a Chronicle analysis found. Still, polls show that San Franciscans feel crime is on the rise a perception that could be fueled by the drumbeat of negativity.
When you get news article after news article, it starts to make people scared, said Marisa Rodriguez, executive director of the Union Square Alliance, which works to enhance that central shopping district. Anyone thinking about: Is my next destination going to be a place I'm reading so many negative stories about, will probably think twice, and thats not OK. If you were going to open a business, sign a lease, but keep getting a barrage of negative news stories about the area, would you have cold feet or second thoughts? Of course, thats human nature.
She and others rue that little attention is paid to news about improvements: the money and energy the city is investing to address issues of crime, homelessness and other issues, the efforts to re-energize its streets.
Those stories arent being told. I havent seen this kind of energy (for revitalizing San Francisco) in a long time and its really hopeful, Rodriguez said.
Sriram Sundararajan, an adjunct lecturer of marketing at Santa Clara University, said city leaders should rally to counteract the gloom and doom and enlist residents as brand ambassadors.
This is the perfect opportunity for San Francisco to reframe itself and help build a narrative around safety and stability, he said.
San Francisco, like California, has always had a boom-and-bust trajectory.
It absolutely will turn around; hard times always create some innovation, said Kraus, from USF.
Rodriguez echoed that: San Francisco is known to come back and always stronger, she said.
City boosters hope that pendulum swing could inspire a new round of reports this time upbeat.
There will be a time when people will be equally as interested in San Francisco comeback stories, Housekeeper said. I will be leading the charge there.
In recent months theres been considerable national dialogue about San Franciscos purported demise. Here are ten of the most notable stories and viral social media moments about the citys perceived or potential doom.
With the 2022 recall of District Attorney Chesa Boudin as its peg, one-time Chronicle writer Nellie Bowles called San Francisco a cruel city in a mammoth, almost 8,000-word essay for The Atlantic magazine. Bowles wrote that it will take more than a couple of recall votes to save San Francisco from a pandemic-initiated decline characterized by boarded-up stores, a ghostly downtown and a housing crisis.
On CNNs The Whole Story with Anderson Cooper, reporter Sarah Sidner listed headlines that describe San Francisco as decaying, a crime-ridden hell hole, and a failed city. In an interview, former Chronicle columnist Phil Matier said, You put homelessness, mentally ill and fentanyl together and its worse than the third world.
While broadcasting live about Westfield announcing its decision to give up its namesake mall in downtown San Francisco, Good Morning America chief national correspondent Matt Guttman said he was unable to report from Union Square or Westfield Mall early in the morning because its simply too dangerous. Guttman said the city could turn into a so-called zombie city and that its downtown is following a trend of decay caused by the fentanyl epidemic, pervasive homelessness and fleeing retailers.
Here is the original post:
'They're making up stuff': How the narrative of S.F. as dystopian ... - San Francisco Chronicle
- Top Marketing Conferences to Attend in August 2026: Digital Summit, State of Social & DigiMarCon - ALM Corp - July 13th, 2026 [July 13th, 2026]
- The Tech Download: Teen social media bans miss a key part of the puzzle: AI chatbots - CNBC - July 13th, 2026 [July 13th, 2026]
- 12 Social Media Advertising Tips: Startups and SMBs Try These - Salesforce - July 13th, 2026 [July 13th, 2026]
- [Vacancy] DEPT has a position for Social Video Creative & Editor - Marketing Report - July 13th, 2026 [July 13th, 2026]
- World Cup 2026: how are posts on diversity and inclusion being received on social media? - The Conversation - July 13th, 2026 [July 13th, 2026]
- 6 Best Paid Social Marketing Campaigns to Pay Attention to - Influencer Marketing Hub - July 13th, 2026 [July 13th, 2026]
- They sing mostly about cows and peace: how social media is driving a Maasai music revival - The Guardian - July 3rd, 2026 [July 3rd, 2026]
- Dove Men+Care takes to Strava and social media to promote reformulation - Marketing Dive - July 3rd, 2026 [July 3rd, 2026]
- TikTok to settle with teen plaintiff before California social media trial, law firm says - Maryland Daily Record - July 3rd, 2026 [July 3rd, 2026]
- Knowband Launches AI-Powered Suite to Help PrestaShop Merchants Automate Reporting, Marketing, and Social Proof - EIN Presswire - July 3rd, 2026 [July 3rd, 2026]
- DfE spending on influencers exceeds 700K over two years - Tes - July 3rd, 2026 [July 3rd, 2026]
- Influencer marketing insights: One in four Americans discover products through influencers in 2026 - YouGov - July 1st, 2026 [July 1st, 2026]
- Some Unilever Brands Are Going All in on Social Marketing - ADWEEK - July 1st, 2026 [July 1st, 2026]
- B2B Social Media Influencers Have More Influence Than Ever - Forrester - July 1st, 2026 [July 1st, 2026]
- 1-year-old drowned in bathtub while mother scrolled social media, prosecutor says - WAVE News - July 1st, 2026 [July 1st, 2026]
- 3 in 10 adults turn to AI or social media for health advice, citing difficulties accessing and affording care - Fierce Healthcare - July 1st, 2026 [July 1st, 2026]
- Luxury marketing through social media is about achieving exclusivity through inclusivity' - manifest-media.in - July 1st, 2026 [July 1st, 2026]
- Parents, Educators and Community Leaders Urged to Safeguard Youth from Social Media and Vaping Risks - Jamaica Information Service - July 1st, 2026 [July 1st, 2026]
- YouTube settles upcoming bellwether trial over social media's psychological harms to kids - Courthouse News - June 24th, 2026 [June 24th, 2026]
- NHT Urges Public to Beware of Fake Social Media Pages and Platforms - Jamaica Information Service (JIS) - June 24th, 2026 [June 24th, 2026]
- HENNE appoints Jaywing, The Social CliQ as new marketing partners following competitive pitch - marketech apac - June 24th, 2026 [June 24th, 2026]
- How the social media ban could reshape how all of us use the internet - BBC - June 22nd, 2026 [June 22nd, 2026]
- Smartly and Roku connect social advertising with CTV - marketingreport.one - June 22nd, 2026 [June 22nd, 2026]
- Pixar's Gatto marketing combines two of social media's favourite things - Creative Bloq - June 22nd, 2026 [June 22nd, 2026]
- They Looked Like They Were Getting Rich on Polymarketbut None of It Was Real - WSJ - June 22nd, 2026 [June 22nd, 2026]
- LBG Media Acquires TikTok Agency Uncovered to Expand Social-First Marketing Capabilities (LBG) - Yahoo Finance UK - June 19th, 2026 [June 19th, 2026]
- British public tend to say harms of social media have outweighed the benefits - YouGov - June 19th, 2026 [June 19th, 2026]
- The Week in Tech: A ban on social media and an unlikely comeback - Marketing Week - June 19th, 2026 [June 19th, 2026]
- Winners And Losers Of Q1: Sprout Social (NASDAQ:SPT) Vs The Rest Of The Sales And Marketing Software Stocks - TradingView - June 19th, 2026 [June 19th, 2026]
- U.K. Social Media Ban Signals Shift for Youth Marketing - The Impression - June 19th, 2026 [June 19th, 2026]
- How can the industry adapt to the social media ban? - DecisionMarketing - June 19th, 2026 [June 19th, 2026]
- Are prices really dropping in the US, as Trump claims? - Al Jazeera - June 19th, 2026 [June 19th, 2026]
- The UKs U16 social media band is set to shake up beauty marketing as we know it - Cosmetics Business - June 19th, 2026 [June 19th, 2026]
- "All sticks, no carrots: Experts react to UK social media ban for under 16s - City St George's, University of London - June 19th, 2026 [June 19th, 2026]
- Jason Beckley: Growth belongs to brands that think and operate social-first - cbn.com.cy - June 19th, 2026 [June 19th, 2026]
- The 2 minutes and 46 seconds of Pauline Hanson's speech that she thinks matters - Australian Broadcasting Corporation - June 19th, 2026 [June 19th, 2026]
- More countries are pushing for youth social media bans. Is the world reaching a tipping point? - Radio-Canada - June 19th, 2026 [June 19th, 2026]
- Explainer: What Social Media Bans Mean for Marketers - The Business of Fashion - June 16th, 2026 [June 16th, 2026]
- Britain will ban under-16s from social media apps, including TikTok and YouTube - NPR - June 16th, 2026 [June 16th, 2026]
- Eight in ten parents say social media use has a negative impact on children - YouGov - June 16th, 2026 [June 16th, 2026]
- Dentsu brings back 360i brand as social-first solution primed for AI - Marketing Dive - June 16th, 2026 [June 16th, 2026]
- The earlier preteens are on social media, the more likely they may be to use substances - CNN - June 16th, 2026 [June 16th, 2026]
- Teaser campaigns have become one of the music industrys most powerful marketing tools - The Conversation - June 16th, 2026 [June 16th, 2026]
- Social media ban to enforce major marketing rethink - DecisionMarketing - June 16th, 2026 [June 16th, 2026]
- UK parents support an under-16 social media ban but what do their children think? - The Guardian - June 14th, 2026 [June 14th, 2026]
- 'I hope this isn't a marketing stunt.' The destructive art of hacking attentionand what comes after - Fast Company - June 14th, 2026 [June 14th, 2026]
- When social media stops being social: Marketing beyond the feed - Performance Marketing World - June 14th, 2026 [June 14th, 2026]
- Why young people say the social media ban is not working six months on - Australian Broadcasting Corporation - June 14th, 2026 [June 14th, 2026]
- From Social Media Strategy to Client Success: A Q+A with Olivia Gambuti 25, 26 - Pace University - June 12th, 2026 [June 12th, 2026]
- How Jelly Belly is repositioning its brand for social epicureans - Marketing Dive - June 12th, 2026 [June 12th, 2026]
- The Rise of the "SMB Creator": How Small Businesses are Leveraging Social Media and AI to Capture Consumer Attention - PR Newswire - June 12th, 2026 [June 12th, 2026]
- Emplifi Fuel Drives 60% Increase in Social Media Engagement for Brands and More than 85% Growth in Audience - PR Newswire - June 12th, 2026 [June 12th, 2026]
- SGMC Health Wins Swaay.Health Award for Best Use of Social Media - SGMC Health - June 3rd, 2026 [June 3rd, 2026]
- Detroit Small Businesses Navigate the Pressure To Stay Visible on Social Media - Detroit Regional Chamber - June 3rd, 2026 [June 3rd, 2026]
- NC lawmakers zoom in on addictive apps as they social media restrictions for teens - KOLN | Nebraska Local News, Weather, Sports | Lincoln, NE - June 3rd, 2026 [June 3rd, 2026]
- What do Britons think are the biggest harms of social media for children in their own words - YouGov - June 3rd, 2026 [June 3rd, 2026]
- RCBs IPL triumph sparks a wave of brand creativity on social media - Storyboard18 - May 31st, 2026 [May 31st, 2026]
- Influencers are promoting dangerous peptides on social media and regulators are struggling to keep up - The Conversation - May 29th, 2026 [May 29th, 2026]
- Une Femme pairs wine with literature for co-branded social promotion - Marketing Dive - May 29th, 2026 [May 29th, 2026]
- Brands rethink youth reach as social restrictions grow in SEA - thecurrent.com - May 29th, 2026 [May 29th, 2026]
- Instagram truly is the new LinkedIn: why gen Z is using social media to get hired - The Guardian - May 29th, 2026 [May 29th, 2026]
- Marketing Masterclass: Can your business survive on social media alone, or is a website a must? - channeleye.media - May 29th, 2026 [May 29th, 2026]
- Is social media becoming the driver of store visits? - Exchange4Media - May 29th, 2026 [May 29th, 2026]
- Ogilvy wins global and local Social Media awards including Smarties Agency of the Year 2026 - Bizcommunity - May 29th, 2026 [May 29th, 2026]
- Social media, investor decks and NI 43-101: Are your promotions offside? - MLT Aikins - May 29th, 2026 [May 29th, 2026]
- AI Reshapes the Decision-Making Chain: How Can Brands Seize the "Next Super Entry Point"? - eu.36kr.com - May 27th, 2026 [May 27th, 2026]
- Thermacell appoints Born Social for social strategy - marketingreport.one - May 27th, 2026 [May 27th, 2026]
- Digital marketing trends 2026: How AI, search and social will reshape growth - AZ Big Media - May 20th, 2026 [May 20th, 2026]
- Envoyage invests in product, marketing and business development with three key appointments - travelweekly.com.au - May 20th, 2026 [May 20th, 2026]
- Building Portable AI Workflows That You Can Take Anywhere - Social Media Examiner - May 20th, 2026 [May 20th, 2026]
- Exposing marketing tactics and strategies driving the global growth of nicotine pouches - World Health Organization (WHO) - May 17th, 2026 [May 17th, 2026]
- Creator content drives brands on Snapchat - Social Media Today - May 17th, 2026 [May 17th, 2026]
- Social insights fail to reach decision-makers: Heres what the numbers say - Marketing Dive - May 17th, 2026 [May 17th, 2026]
- Big Tech turns to Sesame Street, Girl Scouts to deflect scrutiny over kids' screen time - Reuters - May 17th, 2026 [May 17th, 2026]
- Social media personality, another injured after fight leads to shooting outside Montgomery County Courthouse - WSMV - May 17th, 2026 [May 17th, 2026]
- I used AI to help market my bagel shop. Then the one-star reviews came in. - Business Insider - May 17th, 2026 [May 17th, 2026]
- OpenAI is looking to grow its international marketing exec lineup - Marketing Brew - May 13th, 2026 [May 13th, 2026]
- AnyMind Group launches AnyAI OMO to help brands turn online buzz into offline retail growth - AnyMind Group - May 13th, 2026 [May 13th, 2026]
- Social media influencer arrested, accused of refusing to pay for almost $400 of food at restaurant - KWQC - May 13th, 2026 [May 13th, 2026]
- Snapchat says what it means to be a teenager hasnt changed - Social Media Today - May 13th, 2026 [May 13th, 2026]