Show me the funny: FDA social media account gets spunky, adding wit and wordplay to combat misinformation – FiercePharma
The FDA gets more than a fair share of jabs on social media, but lately its Twitter account has been showing its own spunk.
Last week, the FDATwitter account posted,You are not a horse. You are not a cow. Seriously, y'all. Stop it. The post linked to anarticlediscouraging use of ivermectin, commonly used to treat parasites in animals, to treat COVID-19.
Spurred by serious reports of people hospitalized after self-medicating with the veterinarydrug, the cheeky tweet containeda serious message.
And thats the point, says the FDA.
Historically, weve used our social media platforms to communicate about a lot of important public health issues in fairly straightforward ways, but as the platforms have evolved, weve embarked on an effort to find creative ways to deliver our messages, Brad Kimberly, director of social media in the FDAs Office of External Affairs, said in an email.
These posts are designed to get peoples attention and, most importantly, combat dangerous viral misinformation," he said.
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He added that so far the efforts are very effective, and Im glad people are recognizing this shift.
Effective may be an understatement. The not-a-horse post garnered more than 104,000 likes and 46,500 retweets. For comparison purposes, an FDA Twitter post the week before about the approval of a generic form of amoxicillin for dogs and cats got 70 likes and 28 retweetsand people really love their pets.
The ivermectin tweet in fact rivaled the FDA's Monday announcement that Pfizer's COVID-19 vaccine, Comirnaty, had been approved. The FDA breaking news post got 90.000 likes and 55,000 retweets.
Some naysayers didnt appreciate the agency's attempts at witone responder calledthe tone of voice inappropriate and saidit's better suited to Wendys than FDA.
Many others approved, thoughone commenterpromised to stopreferring to the organization as the"Fun Destroying Agency"and those in favor included some marketing experts.
Its actually quite appropriate, Eileen OBrien, Real Chemistrys social media practice leader, said in an email.
FDA social media channels can remain an important voice of authority while also having a personality. Its essential to speak in a way that engages the general public, she said.
Wendy Blackburn, executive VP at Intouch Solutions, called the FDAs new tone uncharacteristic, but she also approves.
Recently we have seen the FDA Twitter handle speak more in social medias native language. Theyre using emojis. They retweeted Ellen DeGeneres. Theyre showing their humanity with a dose of authenticity, and its a welcome change, she said.
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Blackburn added, Its an effective and welcome trend in the way that FDA is battling misinformationas long as they also continue to balance their tone with one of authority and a focus on the science.
The FDA concurs on her science point.
As Kimberly said, We hope that people will come for a little bit of snark, stay for the serious, and in the process learn something new about the FDA and an issue that could save their lives.
See original here:
Show me the funny: FDA social media account gets spunky, adding wit and wordplay to combat misinformation - FiercePharma
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