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Social Media in Retail Banking

NEW YORK, Nov. 14, 2012 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:

http://www.reportlinker.com/p01029513/Social-Media-in-Retail-Banking.html#utm_source=prnewswire&utm_medium=pr&utm_campaign=e-Commerce

Synopsis

Social media interactions provide banks with a platform to reach out to their customers and deal with issues in real time, which increases both the quality of their service and the levels of consumer trust. With banks now able to track each customer relationship through social media analytics, social media data can be integrated into a broader customer intelligence strategy to help banks gain a customer centric understanding of their products, services and brand as a whole. This report covers the usage of social media in retail banking in various countries across the globe. It provides information on social media penetration globally, as well as social media usage by various banks in different countries. It also covers the technological advancements which enhance social media in the retail banking system. The report also features key developments in social media in developing markets such as China and India.

Summary

Social media is a potential channel for managing effective customer relationship management for retail banks. The adoption and use of digital channels, such as mobile phones and social media, has grown rapidly over the last decade. To reduce their cost of operations, they are adopting social media to market their products and services. This trend is accelerating the adoption rate of social media marketing by retail banks across the globe.

Scope

This report will allow you: To understand the future potential of social media in retail banking. To understand the usage of social media by retail banks in developed countries and developing countries. Gain insight into the key technology developments for social media management for managing effective customer relationship management. To analyze social media trends globally.

Reasons To Buy

Provides detailed analysis on social media in retail banking globally. There is a special emphasis on the opportunities available in emerging markets. The report also focuses on various social media management tools to automate social media usage in various organizations in the global market. Provides in-depth analysis of challenges faced by the retail banking system in the adoption of social media.

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Social Media in Retail Banking

Online Networking, Present & Future

Fifteen years ago, we could hardly gauge the benefits of professional/social networking platforms, though the Internet and e-mail already existed. Peoples understanding and usage of technology and the Internet have evolved over the years. And although it looks like we have come a long way, the rate of development indicates that innovations in social networking are just getting started.

Present Scenario

Professional social networking is the order of the day, and nobody can defy its benefits any longer. We all know that the trend setters in this domain include LinkedIn Corporation (LNKD) and Facebook Inc. (FB). However, other companies like Ning are coming up fast and helping people socialize on the net.

Though online networking is at a nascent stage, these new players have realized the potential of this business and are coming up with innovative and customized solutions to grab a major share of the market.

"Netizens" have started understanding the dynamics of an online network, either professional or personal. Again, corporate and business houses are trying to make a foray into this business as they have realized that the end users are evolving every day and are increasingly adopting the social network sites.

Headhunters have been able to use the professional networking platform to look for suitable candidates for job openings. A case in point would be networking company XINGs new collaboration with a career website Kariyer.net. The companies will be using special software that automatically matches job postings published at Kariyer.net with XING members irrespective of the fact that job searchers may be active or passive in their approach. This is attracting HR professionals as they are getting a readymade database of candidates.

Growth Potential

According to the latest available data from the Internet research site eMarketer.com, as of December 2011, more than 1.2 billion people worldwide used social/professional networking sites with a frequency of at least 1 hit per month. eMarketer.com expects 1.5 billion Internet users by the end of 2012.

The research suggests that although the segment witnessed the highest growth of 23.0% in 2011, the growth rate may be expected to moderate over the next few years. However, the growth rate is estimated to remain in the double digits.

Growth in the Internet networking business is expected to come largely from Facebooks expansion (although it is barred in China), which is expected to exceed the billion-user mark by the end of 2013.Facebook grew 44% in 2011, but the growth rate is projected to drop to 13.9% in 2014.

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Online Networking, Present & Future

UCSF lab tracks viral outbreaks around the world

SAN FRANCISCO (KGO) -- A Bay Area lab has become an epicenter in the struggle to keep one step ahead of dangerous bugs. UCSF's Viral Diagnostics and Discovery Center tracks viruses ranging from the common to the deadly.

Gesturing to a pickle shaped object on a computer screen, UCSF virologist Dr. Charles Chiu explained, "The spikes are what binds to cells, allowing it to enter cells."

For Chiu, the object on the screen was just one more mysterious killer on an ever-changing battlefield. His team recently helped identify the new virus which surfaced in the African nation of Congo. He says it's related to rabies, but produces symptoms more similar to Ebola.

In Chiu's lab at UCSF, researchers track viral outbreaks from around the country and the world in part, to stay a step ahead of the diseases that could ultimately be heading our way. And this year, there's been no shortage of candidates; from a new version of the SARS Virus in Europe, to a West Nile outbreak in Texas, to the sudden appearance of hantavirus at Yosemite.

"It's been crazy," Chiu said. "I think a major focus of my lab is to look for emerging viruses that can cross the species barrier and basically jump from animals to humans."

The lab has also become an epicenter in the study of viruses. Using powerful new technology, the lab crunches DNA and reconstructs genomes, hoping to spot new mutations that allow viruses to evolve into dangerous new variations including bird flu, known as H5N1.

"And that's really been the big worry about viruses, influenza viruses, especially H5N1, in that you could have a highly pathogenic virus that jumps into a host species, say humans, and then if it spreads efficiently, tgen it can be the cause of a very severe and deadly pandemic," Chiu explained.

Chiu says one current project could have immediate impact closer to home. His team is now sequencing the genes in the hantavirus strain that infected patients at Yosemite, trying to determine if there's been any evolutionary change that would help explain why the outbreak was so virulent.

As for what's ahead, he says that is anyone's guess. "Things have been so surprising I think, that I'm basically ready for nature to give me another one," Chiu said. "I'm waiting for another curve ball."

In the meantime, Chiu's team is working on new tests to diagnose Lyme disease.

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UCSF lab tracks viral outbreaks around the world

Who Is John McAfee; and Is He Innocent?

Before Tuesday John McAfee was best known for pioneering anti-virus software at a company that bore his name.

But now McAfee is regarded as the prime suspect in the murder of his neighbour on a Belize island where he moved following the sale of his company to Intel.

In an interview with Wired.com McAfee denied any involvement in the murder and suggested that the killer may actually have been looking for him.

McAfee, 67, had been involved with a running feud with his neighbour Gregory Faull, 52, another expat who lived next door to the anti-virus pioneer on Ambergris Caye, an island off the coast of Belize. Faull's body was found Sunday in his home with a single gunshot [wound] to his head.

Belize police [say McAfee] is wanted for questioning in the case, Wired reported.

McAfee, who has had numerous run-ins with the Belize police over drugs and guns, told Wired that local authorities had a vendetta against him and that [he] eluded police by burying himself in the sand, using a cardboard box to breathe, when they came looking for him following the murder.

"It was extraordinarily uncomfortable," he told Wired. "But they will kill me if they find me."

Police told Wired that "there was absolutely no truth in McAfee's allegations. "This guy amazes me every day. We don't have anything personal against Mr McAfee," Mark Vidal, the head of Belize's anti-drug unit said.

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Who Is John McAfee; and Is He Innocent?

Murder 1 vs. ‘killer’ nanny

A grand jury has voted a throw-away-the-key indictment charging first-degree murder against Yoselyn Ortega, the nanny accused in the bathtub slashing deaths of two young Upper West Side children under her care.

The rare charge brought only 27 times in New York in 2011 carries a maximum sentence of life without parole. It is reserved for the most heinous homicides, including serial killings, the killings of judges and cops, and killings deemed cruel and wanton.

In Ortegas case, the grand jury found the charge is warranted because there were two victims, Lucia and Leo Krim, according to a copy of the indictment filed publicly today. The girl was 6 years old; the boy was 2.

Ortega has remained at New York-Presbyterian/Weill Cornell since Oct. 25, when the children were found bleeding to death in the bathtub of their West 75th Street apartment by their mother, Marina Krim. Ortega had slashed herself in the throat.

The nanny had been suffering mental and financial difficulties, and told cops that she resented the Krim family for asking her to do an extra five hours a week of housework.

No date has yet been set for Ortega to be arraigned on the indictment, which charges her with two counts of first-degree murder and two counts of second-degree murder. A call to Ortegas lawyer, Valerie Van Leer-Greenberg, was not returned.

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Murder 1 vs. ‘killer’ nanny