Mediaboss Marketing

Jersey City, New Jersey (PRWEB) March 05, 2014

This week's podcast from Jonathan Goodman, president of Halyard Consulting and professor at The School of Internet Marketing, focused on bad customer service. He interviewed Shari McConahay, who not only runs her family's costume business but is a consultant for e-commerce companies. The subject of this interview was on dealing with complaints through social media and retaining customers.

Shari spoke about her experiences in dealing with customer complaints through social networks and what advice she gives to other businesses. The key is to respond right away. She advised businesses to let the customer know they are working on the issue and take the conversation offline by responding in emails. The business can then make a final response on social media by thanking the customer for bringing it to their attention and allowing them to make things right.

"Customer service needs to be integrated into every department." Jonathan Goodman

The focus then turned to how customer service should become an essential component of training new staff and integrated into every department to help retain customers. It costs six to seven times more to gain a new customer than to retain a current one. To keep customers loyal, businesses must offer them deals at least as good as the new customers are getting or even better. If companies don't continue to market to their regular customers, they will lose them to the competition.

About The School of Internet Marketing

The School of Internet Marketing allows business owners to take control of their web presence in order to develop new leads and customers for just $47 per month. The School works to empower business owners with the understanding that a little education can go a long way. It offers a variety of 100% web-based courses for small business owners wanting to learn how to market their business online. Visit http://www.theschoolofinternetmarketing.com to learn more.

About Jonathan Goodman

Jonathan Goodman is a professor at The School of Internet Marketing and the President of Halyard Consulting. He started his career over 20 years ago at the dawn of the Internet age producing websites for Fortune 500 companies. He holds an MBA, an MS, and a BFA. Halyard Consulting is an Internet marketing firm, exclusively focused on WordPress development and search optimization. Jonathan is also the author of the well-received book The World of Internet Marketing and has a weekly podcast by the same name.

Contacts: James Martell, VP Business Development Clearbrook Web Services, Inc./ The School of Internet Marketing Phone: (604) 535-6352 Email: james(at)theschoolofinternetmarketing(dot)com

See the article here:
The School of Internet Marketing Instructor on Bad Customer Service

Seattle, WA (PRWEB) March 06, 2014

In the last 15 years, Geico has successfully branded their business with astounding success. With the creative use of their mascot, the Geico Gecko, and one of the best known slogans in history, they have earned the attention, and even affection, of customers across the US.

Fannit, an internet marketing firm from the Seattle area, has chosen to analyze this success in a recent publication by breaking down the key components of Geicos business branding and revealing the principles that they used to achieve success. Read the full article on Geicos principles for business branding on Fannits website.

Included in this publication is an infographic which visually describes the Geckos role in Geicos branding campaign. It presents information about the Gecko, what the mascot has accomplished for the company it represents, and what businesses can learn from it.

Following the infographic, the Fannit publication walks the reader through various specific aspects of business branding. It presents a clear definition of what branding means for a business, and the history of the term - answering such questions as, What does branding entail?

The publication concludes with four clear points and takeaway tips that have been extrapolated from Geicos branding strategy and shows businesses how to brand successfully. These tips include things like: choosing a unique and captivating business name, selecting a business mascot, and giving the business a good slogan. The article was written to inspire business owners and marketers to pursue excellent branding. This information, and more, is available to view on Fannit.com.

About Fannit Fannit.com specializes in using Internet, social media and email marketing to help their clients connect with prospective new customers as well as current customers to generate business growth and expand their online voice. Fannit uses unique Internet marketing techniques like search engine marketing (SEM), content development, search engine optimization (SEO), pay per click (PPC), social media marketing (SMM), Lead Conversion Strategies, and email marketing to help their clients grow. Fannits corporate offices are located at 2911 Hewitt Ave Everett, WA 98201, but serves clients across the US, Canada and Europe.

Contact: Neil Eneix Chief Operating Officer neil(at)fannit(dot)com 425.359.7989

See the original post here:
New Infographic Reveals the Principles of Success Behind Geicos Branding Strategy

Expert Strategies for Enhanced Affiliate Marketing Success
http://www.mikethemoneymaker.com/affiliate-marketing - If you are ready to put in the work, you can be successful with affiliate marketing. First, you need t...

By: Tremaine Brown

Read more here:
Expert Strategies for Enhanced Affiliate Marketing Success - Video

(PRWEB) March 05, 2014

The independent authority on sa.topseos.com has publicized the 5 top social media marketing agencies in Saudi Arabia in the March 2014 edition of the ratings named online. Businesses scouting for well-known social media marketing agencies access the ratings at sa.topseos.com. Each social media marketing firm highlighted within the ratings has been put through an in-depth examination to identify how well they perform against industry standards and compared to competitors.

To most adequately assist users of services the independent research team at sa.topseos.com performs an in-depth examination of experienced and trustworthy social media marketing agencies. The examination involves the use of a set of evaluation criteria consisting of five criteria of examination to benchmark and compare competing social media marketing agencies based on their core competencies. The five areas of evaluation include timeliness, brand management, methodology, consultation, and reach.

To view the ratings of the top social media marketing consultants in Saudi Arabia click here.

ABOUT sa.topseos.com

sa.topseos.com is a organizer of rankings in Saudi Arabia. The leading goal of sa.topseos.com is to learn and release those individuals or services providing top services available. Social media marketing services are put through a meticulous analysis to ensure the rankings contain the absolute best services the industry has to offer.

Social media marketing firms interested in being evaluated can visit:

http://sa.topseos.com/best-social-media-marketing-companies-in-saudi-arabia

Follow this link:
Five Top Social Media Marketing Agencies in Saudi Arabia Released in March 2014 by sa.topseos.com

Unnecessary Censorship: Assassins Creed 4: Black Flag
Unnecessary Censorship: Assassins Creed 4: Black Flag because gaming can be unnecessary sometimes Twitter: https://twitter.com/Society_Games Assassins Creed ...

By: High Society Games

Read this article:
Unnecessary Censorship: Assassins Creed 4: Black Flag - Video