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Salesforce follows application rivals into the RPA market with Servicetrace purchase – The Register

Salesforce-owned application integration biz Mulesoft has gobbled up Servicetrace, a robotic process automation vendor.

In a move that follows Oracle and SAP in the RPA market, the buy is intended to help Salesforce provide integration, API management, and RPA platforms, which would further "enrich" its Customer 360 tool, according to Brent Hayward, Mulesoft CEO.

"The new RPA capabilities will enhance Salesforce's Einstein Automate solution, enabling end-to-end workflow automation across any system for Service, Sales, Industries, and more," he said.

But Salesforce is not the first application giant to see the logic in buying or developing RPA technology to sit alongside their own business platforms.

In 2018, SAP bought French RPA vendor Contextor and followed up last year with the launch of SAP Intelligent Robotic Process Automation (RPA) 2.0, which "targets developers looking to automate repetitive, manual tasks with software bots."

Similarly, Oracle is also looking to take a chunk out of the RPA market, dominated by vendors including Blue Prism, Automation Anywhere, and UiPath, which could be worth $75bn by 2025.

But just to be different, Big Red is calling its effort Intelligent Process Automation. Last year Juergen Lindner, Oracle senior veep of ERP, said it would "leapfrog the RPA approaches" by using machine learning to "auto suggest which tasks can be automated."

Not to be left out, Microsoft has bought Softomotive and last year launched its Power Automate Desktop product.

But Mulesoft sees RPA as part of the process of application integration rather than simply automating desktop tasks.

With a partial regurgitation of the jargon dictionary, CEO Hayward said: "We're continuing to build on our vision of enabling the composable business, making it possible for companies to turn every asset in their organization data, automations, and applications into reusable building blocks to create seamless digital experiences, faster."

Lovely stuff.

This being the IT industry, everyone is trying to eat each other's lunch. RPA and low-code vendor Pega is also having a stab at integration, with its "context-aware" APIs that "dynamically update" as processes change.

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Salesforce follows application rivals into the RPA market with Servicetrace purchase - The Register

Facebook takes bold stance on privacy of its ads: Independent transparency research blocked – The Register

Facebook, which has repeatedly touted its transparency efforts, on Tuesday disabled the accounts of independent ad transparency researchers.

The targeted ad biz said it did so in the name of privacy, a source of persistent scandal for the corporation. Facebook said it disabled the accounts, apps, Pages, and platform access for NYUs Ad Observatory Project and participating researchers because their work violated its rules.

"NYUs Ad Observatory project studied political ads using unauthorized means to access and collect data from Facebook, in violation of our Terms of Service," said Mike Clark, product management director at Facebook, in a blog post.

Clark said Facebook did so to comply with the terms of its FTC Order, which followed from the company's 2019 settlement with the US trade watchdog to resolve privacy complaints. And he said Facebook told the researchers their tool would violate the social network's terms a year ago, before it launched.

The NYU Ad Observatory created a browser extension called Ad Observer that scrapes data from Facebook in a way that avoids the tech giant's detection systems, said Clark, claiming some of that data was not publicly viewable on the site.

"Todays action doesnt change our commitment to providing more transparency around ads on Facebook or our ongoing collaborations with academia," Clark insisted.

The FTC did not immediately respond to a request for comment.

In a phone interview with The Register, Ashkan Soltani, a privacy researcher and former Federal Trade Commission technologist, dismissed Facebook's justification and the idea that the consent decree requires such drastic action.

"It's selective enforcement," he said, noting that Facebook often permits other analytics tools on their websites. "Yet again Facebook is trying to use privacy to fulfill a policy goal of reducing transparency around ad serving."

The reason Facebook would do so, he said, is that the company has faced a lot of criticism around how it targets ads, and not just political ads, which the NYU researchers are studying.

FB's stance, he said, is particularly ironic given its failure to defend against the scraping of actual consumer data that produced the massive spillage of personal info from 533m Facebook accounts in April.

The Ad Observer extension, he said, isn't collecting personal information about Facebook users. It's collecting information about ads that are meant to be shown publicly.

Mozilla said as much back in October last year when Facebook initially threatened to block Ad Observer. "Facebook claims its motive for threatening Ad Observer is that browser plugins and extensions, like Ad Observer, could violate Facebook users privacy," Moz said in an open letter to Facebook CEO Mark Zuckerberg.

"But Ad Observer only collects information about the ads people see, not personal posts or users personal information. What is true is that the Ad Observatory project has revealed serious flaws in Facebooks advertising transparency policies."

According to the NYU Ad Observatory, the Ad Observer extension collects: the advertiser's name and disclosure string; the ad's text, image, and link; the information Facebook provides about how the ad was targeted; when the ad was shown to you; and your browser language. The project claims it does not collect any identifying or personal information.

"[Ad Observer] essentially pulls back the veil on their underlying algorithms," said Soltani, adding that regulators have a legitimate interest in such information. "The HUD investigation was made possible through this type of analysis."

In 2018, the US Department of Housing and Urban Development sued Facebook for discriminatory advertising [PDF]. Facebook settled the charges a year later, agreeing to make changes to its ad system.

Researchers involved in the project an attempt to expose social media threats to democracy promptly denounced the move.

Laura Edelson, a doctoral candidate at NYU said, "Over the last several years, weve used this access to uncover systemic flaws in the Facebook Ad Library, identify misinformation in political ads including many sowing distrust in our election system, and to study Facebooks apparent amplification of partisan misinformation."

"By suspending our accounts, Facebook has effectively ended all this work. Facebook has also effectively cut off access to more than two dozen other researchers and journalists who get access to Facebook data through our project."

Other academics involved in the project expressed similar dissatisfaction.

It is disgraceful that Facebook is attempting to squash legitimate research that is informing the public about disinformation on their platform

"It is disgraceful that Facebook is attempting to squash legitimate research that is informing the public about disinformation on their platform," said Damon McCoy, associate professor of computer science and engineering at the New York University Tandon School of Engineering, in a statement.

"With its platform awash in vaccine disinformation and partisan campaigns to manipulate the public, Facebook should be welcoming independent research, not shutting it down. Allowing Facebook to dictate who can investigate what is occurring on its platform is not in the public interest."

So too did politicians, like US Senator Mark Warner (D-VA).

"This latest action by Facebook to cut off an outside groups transparency efforts efforts that have repeatedly facilitated revelations of ads violating Facebooks Terms of Service, ads for frauds and predatory financial schemes, and political ads that were improperly omitted from Facebooks lackluster Ad Library is deeply concerning," said Warner in a statement, urging legislative action to deal with "shadowy world of online advertising."

Despite years of calling on social media platforms to work with independent researchers to improve platform integrity, he said, Facebook appears to have done the opposite.

The political pique rippled across the pond, prompting UK MP Damian Collins to state, "Facebook is closing down legitimate academic research into targeted advertising on its platform. This shows once again that they are more concerned about protecting their interests than allowing independent scrutiny of how their ad tools are used & abused."

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Facebook takes bold stance on privacy of its ads: Independent transparency research blocked - The Register

Alt-Right Meme Culture Documentary You Cant Kill Meme Swooped on by Utopia (EXCLUSIVE) – Variety

Brooklyn-based Utopia has picked up worldwide sales rights to Hayley Garrigus You Cant Kill Meme, a documentary feature which drills down on the political meme warfare enshrined by Donald Trumps presidential victory in 2016.

The acquisition comes just ahead of the films world premiere at Montreals Fantasia Film Festival this month. An on demand release in North America is planned for this fall, Utopia announced Monday.

You Cant Kill Meme explores the rise of political meme instrumentation, anticipated by a 2004 visionary non-fiction book by R. Kirk Packwood called Memetic Magic: Manipulation of the Root Social Matrix and the Fabric of Reality.

The film sees Garrigus interview Packwood and other figures in the meme magic world to trace the emergence of figures such as Pepe the Frog, originally a comic book slacker, and Kek, an Egyptian deity of darkness before dawn, in order to understand their centrality for alt-right advocacy. You Cant Kill Meme argues that these memes delivers an inside joke, triggers an emotional reaction and creates a sense of belonging.

What was learned in 2016 has now become standard practice, director-cinematographer Garrigus says in voiceover.

Alternating interviews with personal details about Garrigus research, the doc also studies a moment of meme magic when alt-right assertions about Hilary Clintons health condition transformed into a dominant political narrative. The assertion helped move the dial on voters intentions and meme Trump into power, according to the doc.

Packwood explains the emotional origins of meme culture in a sense of social inadequacy. You want to introduce some form of chaos to break down social hierarchy, he argues. Other interviewers are Billy el Brujo, a white-paint faced internet meme magic worker, and Las Vegas lightworker Carole Michaella.

Through conspiracy and confrontation, You Cant Kill Meme offers nuance in our cultural assumptions about meme culture, said Danielle DiGiacomo, head of content at Utopia. Utopia is ecstatic to transfix viewers with the films unraveling of modern-day internet communication, whose real-world implications are often oversimplified.

You Cant Kill Meme is produced by Samuel Gursky, Kerry Mack and Michael Beuttler, and edited by Beuttler and Garrigus, who spent three years working on the film. Its original music is composed by Tom Moore and Michael Beuttler.

Co-founded byRobert Schwartzman, Utopia is a sales and distribution company known for feature films includingEmma SeligmansToronto 2020 standout Shiva Baby, and Annabelle Attanasios 2019 SXSW hit Mickey and the Bear.

Upcoming Utopia releases include Sundance and New Directors/New Films 2021 selections El Planeta and Were All Going To The Worlds Fair; Dasha Nekrasovas Berlinale premiere The Scary of Sixty-First, in partnership with Shudder; and the Dash Snow documentary Moments Like This Never Last from Cheryl Dunn and Vice Studios.

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Alt-Right Meme Culture Documentary You Cant Kill Meme Swooped on by Utopia (EXCLUSIVE) - Variety

Pass legislation that insures we use more wind and solar energy to power Illinois | Letters – Chicago Sun-Times

As we view and read unending news stories about the devastation wrought by climate change (wildfires, historic flooding, super-heated waters killing fish, record heat waves all over the world), its worth noting that the State of Illinois recently missed an historic opportunity to cut pollution that is a major cause of this problem.

Climate scientists the world over are saying that we must reduce carbon pollution caused by the burning of fossil fuels that power our heating, cooling and transportation sectors. Renewable sources of energy are available right now that would reduce pollution and improve public health, but clean energy legislation that would have helped us reduce our reliance on dirty fossil fuels recently failed to pass the Illinois State legislature. How could we have missed this opportunity to clean our environment?

SEND LETTERS TO: letters@suntimes.com. Please include your neighborhood or hometown and a phone number for verification purposes. Letters should be approximately 350 words or less.

Supporters of dirty fossil fuels say we need a balanced approach to energy policy. The truth is that the Illinois power grid is out of balance now. Clean renewable energy only accounts for 8 to 10% of Illinois energy production. This percentage is woefully inadequate and shows that we are failing to live up to our responsibility to give future generations healthy air to breath. If we are to be responsible stewards of our environment, we must pass legislation that insures we use more clean, renewable energy (solar and wind) to power our state. Failure to do so is to make a future clean up much more difficult for our children and grandchildren.

The Illinois state legislature must act as soon as possible to pass clean energy legislation that will create good jobs and clean our air and water.

Mark Kraemer, Wilmette

As a frequent reporter of incidents to the Chicago Police Departments TipSubmit website (new.tipsubmit.com), Im frequently disappointed because nothing seems to get done. Mayor Lori Lightfoot and Police Supt. David Brown seem to agree with what Brown said earlier this week, that the police cant solve crimes alone and need the public to work with us.

Yes, as reported on June 18 in the Sun-Times, the city for years sought security fixes at home where eight people recently were shot, ut nothing was done.

I can assure you this was not the only time a house was reported to the police for criminal activity and nothing was done. Though the narrative from City Hall is that residents dont report problem locations, thats certainly not the case in all situations. The four murders at that house might have been avoided had reports to the police actually been acted upon.

Michael Pearson, Englewood

All public schools require multiple vaccinations when registering children for classes. This is for the sake of protecting all children. If you dont feel your child should have to comply, send them to a private school. Its that simple.

Edwina Jackson, Washington Heights

Why does the media describe the ultra-right or alt-right as conservatives? What do they conserve? They certainly arent interested in conserving civil rights, human rights or our planet.

When House Minority Leader Kevin McCarthy joked about hitting House Speaker Nancy Pelosi with a gavel, he was not being conservative; he was pandering to his base, the Republican Partys motley crew of far-rightists, white supremacists, white nationalists, neo-fascists and advocates of violence. All those people whom the previous occupant of the White House helped his party solidify.

They should be described as far-right, ultra-right, or alt-right definitely not as conservatives.

Muriel Balla, Hyde Park

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Pass legislation that insures we use more wind and solar energy to power Illinois | Letters - Chicago Sun-Times

Letter to the editor: Portlanders should boycott bar that’s site for hate group meetings – pressherald.com

Neo-fascist fraternities that glorify violence and cater to bigots of all stripes have no place in Portland. Despite that fact, a local Proud Boys chapter has been meeting on a monthly basis at Mathews, a dive bar at 133 Free St.

A recent article in the Mainer (formerly the Bollard) by Chris Busby sheds light on the issue through an interview with former Mathews bartender Pat Hogan.

Hogan is a hero for refusing to serve these fascists, and for sounding the alarm about their organizing and recruiting activities. He lost his job over it, but he did the right thing. Mathews, on the other hand, deserves a general boycott by any self-respecting Portlander for continuing to serve as a meeting place for an alt-right hate group. In doing so, Mathews immediately put at risk any marginalized person living or working nearby, as the Proud Boys have a well-documented history of violently assaulting minorities.

The Canadian government has designated them as a domestic terrorist organization, and the U.S. Department of Justice has already begun prosecuting multiple Proud Boys members for their roles in the Capitol insurrection.

It is not hyperbolic to call them what they are: fascists, sympathizers and apologists. I hope our community can come together and confront far-right radicalism wherever it might rear its ugly head. And we should duly punish local businesses that provide space and resources for their dangerous activities.

If Mathews continues to host a far-right, violent gang, than why shouldnt the city of Portland revoke their liquor license?

Madison RaymondPortland

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Letter to the editor: Portlanders should boycott bar that's site for hate group meetings - pressherald.com