Lodging Interactive Integrates Live Chat Services Into Facebook For Hotels – Hotel News Resource (press release)
Lodging Interactive today announced the integration of its fully managed CoMMingle Live Chat services into Facebooks social media platform. As a result hoteliers can now benefit by providing Live Chat services to consumers when they visit their hotels Facebook page.
Lodging Interactive, an award winning digital marketing and social media engagement agency exclusively serving the hospitality industry, today announced the integration of its fully managed CoMMingle Live Chat services into Facebooks social media platform. As a result hoteliers can now benefit by providing Live Chat services to consumers when they visit their hotels Facebook page.
Consumers are increasingly using Live Chat services to engage with hotels in real time and our Facebook integration ensures the hotel always has fully trained Live Chat agents available 7 days a week to respond to potential guests, stated DJ Vallauri, Lodging Interactive's Founder and President. Our fully managed CoMMingle Live Chat service is a game changer for hotels who truly are looking to step up their customer service.
In today's fast paced mobile environment, hotels can effectively differentiate themselves against their competitive sets by providing online Live Chat customer service. Engaging with potential guests in real-time while on the hotel website provides opportunities to surprise and delight resulting in more wedding, group and event leads and creates guest loyalty to a hotel. Research continues to show that 65% of consumers would return to a website that had Live Chat services over one that didnt.
Customer service is the NEW MARKETING and hoteliers who understand how low current customer expectations bar is, can deploy our CoMMingle Live Chat service to win new customers, added DJ Vallauri. Our fully managed Live Chat service offers US based, fully trained Live Chat agents and provides coverage 7 days a week. And now with our Facebook integration we're increasing opportunities for hotels to always be available where and when their guests are.
For more information about the fully managed CoMMingle Live Chat services for hotels visit: http://www.LiveChatForHotels.com or call 877-291-4411 extension 701.
About Lodging Interactive
Headquartered in Parsippany, NJ, Lodging Interactive is a full-service digital marketing and social media engagement and reputation management agency exclusively servicing the hospitality industry. Through its web design and search optimization division as well as its CoMMingle Social Media Division, Lodging Interactive provides effective Internet marketing services to hundreds of branded and independent properties as well as management companies, restaurants and spas. CoMMingle has established itself as the largest provider of reputation management services for the hospitality industry, handling over 200,000 guest review responses. The company also offers fully managed Live Chat agents for hotel websites through its LiveChatForHotels.com division.
Lodging Interactive is an HSMAI Adrian Award winner, and has won awards from the International Academy of Visual Arts, Interactive Media Awards, Horizon Interactive Awards, Web Marketing Association, Academy of Interactive & Visual Arts, and Travel Weeklys Magellan Awards have recognized Lodging Interactive as an industry leader.
Lodging Interactive is a proud supporter of the Hotel Sales & Marketing Association International (HSMAI) and the companys president, DJ Vallauri, currently serves on the Board of Directors of HSMAIs New York Chapter and is a Forbes.com Agency Council contributor. For more information, please contact sales@lodginginteractive.com, 877-291-4411 or visit the companys website.
Logos, product and company names mentioned are the property of their respective owners.
2017 Hotel News Resource
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Lodging Interactive Integrates Live Chat Services Into Facebook For Hotels - Hotel News Resource (press release)
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