Shoshana Zuboff: Facebook’s Oversight Board Is Not Enough. The Government Has to Regulate Big Tech – Democracy Now!
This is a rush transcript. Copy may not be in its final form.
AMY GOODMAN: Here on Democracy Now!, democracynow.org, The Quarantine Report, Im Amy Goodman, with Nermeen Shaikh. You can watch, listen and read transcripts using our iOS and Android apps. Download them for free from the Apple App Store or Google Play Store today.
Former President Trumps Facebook account will remain suspended at least for now. On Wednesday, an Oversight Board set up by Facebook upheld the January 7th ban, saying Trumps rhetoric created a, quote, serious risk of violence. But the board said Facebook should review whether the ban should be indefinite.
For more, we go to Shoshana Zuboff, professor emerita at Harvard Business School, author of the book The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power.
Professor Zuboff, welcome back to Democracy Now! Your reaction to the Facebook-appointed boards decision?
SHOSHANA ZUBOFF: Well, you know, it looks like this so-called Oversight Board, which of course, everyone should understand, was set up by Mr. Zuckerberg with a $130 million endowment and really is a device to help keep him free of public law, help keep him free of regulation. So, we know that Mr. Zuckerberg didnt do a very good job taming political speech. He allowed political speech to go free of fact-checking. And the worst example of this, of course, was Mr. Trump, who became a clear and present danger to our democracy. So, rather than grappling with that, this decision was given to this so-called Oversight Board, and now it looks like theyve kicked it back to Facebook.
The real issue here, though, Amy, is that in kicking it back to Facebook, theyve actually kicked it back to the Biden administration. And heres why Im going to say that. First of all, why did Mark Zuckerberg indulge and appease Donald Trump for so many years, and especially in that last year of election season as things became more bizarre, inflammatory and dangerous? Well, there were the key reason was political appeasement. Just as the Oversight Board, so-called, is set up to keep him free of regulation, he showed that he was willing to do just about anything to appease Trump, appease the Trump administration, appease the conservative allies, to keep regulation at bay. And in appeasing Trump, all that Zuckerberg really had to do was not intervene in his economic machine, surveillance capitalism, which is programmed, engineered to maximize engagement and data extraction by circulating and amplifying what turns out to be the most inflammatory, the most bizarre, the most dangerous, the most threatening, the craziest content. So, by keeping Trump going, he satisfied his political goals, and he also satisfied his economic goals.
Now, as we saw yesterday, very, very quickly, Trump is back on his microphone not on Facebook, not on Twitter, but hes got plenty of other outlets. And what was the first thing he started to do? Threaten Zuckerberg with regulation. Threaten Zuckerberg with Republican retaliation. Right? So, now we are back in the political arena. And this means that the Biden administration, that team, is going to have to take a stand, because the thing thats going to keep Mr. Trump off Facebook and save American democracy is going to be a situation where Mr. Zuckerberg fears the Democrats as much as he fears the Republicans. And so far that has not been the case. So, we are now back into a political power match. And thats going to really change the dynamics of these next few months.
NERMEEN SHAIKH: Professor Zuboff, could you respond to those who have criticized the decision by Facebook to indefinitely suspend Trumps account? Its not just conservatives in this country, but also several European leaders who have said that tech companies have no place in making decisions like this; this decision and decisions like it should be in the hands of governments.
SHOSHANA ZUBOFF: Well, that is absolutely true. You know, Mr. Zuckerberg and his so-called Oversight Board are running around the rim of a donut chasing each others tails, looking for solutions, when the solution space is in the hole. And the problem is that surveillance capitalism, companies like Facebook that depend upon the secret extraction of behavioral data, which gets turned into targeting and targeted ads, you know, this is a very pernicious, extractive, dangerous, anti-democratic economics that has taken hold in the last 20 years, the last two decades.
And its done so because democracy has failed to act. And its not only true in America, but the liberal democracies around the world have failed to develop a distinct vision of how do you design and deploy and apply the digital world, digital technology, in a way that advances democracy and allows democracy to flourish. So, were not China, but instead weve allowed these private companies to create a different kind of surveillance state in our surveillance society in America and in the West that operates under private capital.
So, we are long overdue for the same kind of period of tremendous creativity and invention that we saw in the 20th century. You know, the first part of the 20th century, the employers, the owners of the great industrial enterprises, they had all the power. They had all the decision rights. Everything that happened, happened based on their private property rights. Thats the same situation were in today. And in the 20th century, you know, we created these huge behemoths, the monopolies, the cartels, the trusts, and it looked like ordinary citizens, and even democracy itself, had no chance. And we were looking forward to a century of extreme inequality and serfdom. But, ultimately, beginning in the third and especially the fourth decades of the 20th century
AMY GOODMAN: We have 10 seconds.
SHOSHANA ZUBOFF: democracy fought back. And we created the rights, laws and institutions we needed to tame industrial capitalism, tether it to democracy. We can do the same thing today. This third decade is now. Our opportunity for citizens and lawmakers to come together, we need to bring the digital into democracys house. And
AMY GOODMAN: Professor Zuboff, were going to do Part 2 of this discussion, post it online at democracynow.org. Her book, The Age of Surveillance Capitalism. Im Amy Goodman, with Nermeen Shaikh.
- Is Google a bigger threat to democracy than Trump? | Will Bunch Newsletter - Inquirer.com - May 27th, 2026 [May 27th, 2026]
- Reimagining Democracy: From backsliding to resilience in Asia and Africa - International IDEA - May 27th, 2026 [May 27th, 2026]
- Democracy and justice as foundations of security: Insights from The Hague - International IDEA - May 27th, 2026 [May 27th, 2026]
- Court blocks Alabama racial gerrymander from being used in 2026 elections - Democracy Docket - May 27th, 2026 [May 27th, 2026]
- Russia is targeting UKs infrastructure and democracy, GCHQ head to say - The Guardian - May 27th, 2026 [May 27th, 2026]
- 'We're saving democracy': Texas voters set to cast ballots for runoff Election Day - Click2Houston - May 27th, 2026 [May 27th, 2026]
- He Was in Agony: Tennessee Issues 1-Year Stay for Tony Carruthers After Botched Execution Attempt - Democracy Now! - May 27th, 2026 [May 27th, 2026]
- Redistricting is making a mockery of American democracy - The Japan Times - May 27th, 2026 [May 27th, 2026]
- WHO Warns Ebola Is Spreading Faster Than Efforts to Contain It - Democracy Now! - May 27th, 2026 [May 27th, 2026]
- A New Climate Democracy Is Taking On the Petrostates - Mother Jones - May 3rd, 2026 [May 3rd, 2026]
- Democracy Forward Issues Statement on Urgent Supreme Court Applications to Protect Access to Mifepristone in the United States - Democracy Forward - May 3rd, 2026 [May 3rd, 2026]
- Commentary: This is not redistricting, its undoing democracy - Orlando Sentinel - May 3rd, 2026 [May 3rd, 2026]
- The Oscars for political nerds or a threat to democracy? Grab a ticket, its Canberras budget fundraiser season - The Guardian - May 3rd, 2026 [May 3rd, 2026]
- Jacob Mchangama & Jeff Kosseff Guest-Blogging About "The Future of Free Speech: Reversing the Global Decline of Democracy's Most Essential... - May 3rd, 2026 [May 3rd, 2026]
- Mayor Mapp: Fair Representation and the Future of Our Democracy - TAPinto - May 3rd, 2026 [May 3rd, 2026]
- EU says democracy cannot exist without free press, warns of rising threats - Amu TV - May 3rd, 2026 [May 3rd, 2026]
- Dominic Cummings "moonshot" agency awarded 52m to US tech firms - Democracy for Sale - May 3rd, 2026 [May 3rd, 2026]
- Supreme Court overruling Voting Rights Act upends democracy | Scott Whitney - Wisconsin State Journal - May 3rd, 2026 [May 3rd, 2026]
- World Press Freedom Day highlights importance of freedom of expression for democracy and security - Valtioneuvosto - May 3rd, 2026 [May 3rd, 2026]
- They Just Quietly Changed the Rules of Democracy - Big Easy Magazine - May 3rd, 2026 [May 3rd, 2026]
- DW News. . Thirty-one governors, one ruling party is Nigeria's democracy evolving or eroding? We hear from politicians, activists, and citizens on... - May 3rd, 2026 [May 3rd, 2026]
- West Bengal, India: The worlds biggest democracy has purged electoral rolls, leaving many without a vote - CNN - May 1st, 2026 [May 1st, 2026]
- In Trumps America, It Takes a King to Praise Democracy - The New Yorker - May 1st, 2026 [May 1st, 2026]
- No School, No Work, No Shopping: Workers, Immigrants to Lead Thousands of May Day Protests - Democracy Now! - May 1st, 2026 [May 1st, 2026]
- Democracy Forward Adds Five New Litigators to Growing Team as Legal Docket Soars - Democracy Forward - May 1st, 2026 [May 1st, 2026]
- Three female legal scholars discuss confidence, the state of democracy and the importance of voting in Rockefeller Center event - The Dartmouth - May 1st, 2026 [May 1st, 2026]
- Supreme Court Guts Key Protections of the Voting Rights Act, Deals Blow to American Democracy - Democracy Forward - May 1st, 2026 [May 1st, 2026]
- Letters to the Editor: Trumps vanity is threatening the very soul of our democracy - Los Angeles Times - May 1st, 2026 [May 1st, 2026]
- Louisiana governor suspends active election to allow for gerrymander - Democracy Docket - May 1st, 2026 [May 1st, 2026]
- Political donations are poison to our democracy but theres an easy antidote to that | George Monbiot - The Guardian - May 1st, 2026 [May 1st, 2026]
- Zambias cancellation of RightsCon sparks alarm and condemnation - Democracy Without Borders - May 1st, 2026 [May 1st, 2026]
- The Democracy of the Strongest Is Always the Best: The Eighteenth Newsletter (2026) - Tricontinental: Institute for Social Research - May 1st, 2026 [May 1st, 2026]
- With green light from Supreme Court, heres where the GOP can gerrymander before the midterms - Democracy Docket - May 1st, 2026 [May 1st, 2026]
- The Supreme Court just turbocharged the gerrymandering war. It was already to blame for unleashing it - Democracy Docket - May 1st, 2026 [May 1st, 2026]
- The Supreme Courts endless war on southern democracy and voting rights - News From The States - May 1st, 2026 [May 1st, 2026]
- This Is Not Democracy: What The Supreme Courts Louisiana Redistricting Ruling Really Means For Black Voting Power - Yahoo - May 1st, 2026 [May 1st, 2026]
- This week at Democracy Docket: Flooding the zone on Virginia - Democracy Docket - May 1st, 2026 [May 1st, 2026]
- Top Trump appointee on key federal election panel to resign - Democracy Docket - May 1st, 2026 [May 1st, 2026]
- AI is bad for equality, the working class, and democracy - CTech - April 27th, 2026 [April 27th, 2026]
- Democracy Now!s 30th Anniversary: Steal This Story Please! - Institute for Policy Studies - April 27th, 2026 [April 27th, 2026]
- The greatest threat to American democracy might not be who you think - Daily Herald - April 27th, 2026 [April 27th, 2026]
- Walcott: Dont fall for it. Direct democracy is being weaponized against you. - LiveWire Calgary - April 27th, 2026 [April 27th, 2026]
- African Union Commends Moroccos Strategic Contribution to Peace, Security and Governance in Africa While Jointly Advancing Electoral Integrity and... - April 27th, 2026 [April 27th, 2026]
- Barack Obama Calls For Rejection Of Idea That Violence Has 'Any Place' In Democracy, Sanders, Cruz Condem - Benzinga - April 27th, 2026 [April 27th, 2026]
- This week at Democracy Docket: Blue states are Trump-proofing their elections, while red ones are restricting voting - Democracy Docket - April 12th, 2026 [April 12th, 2026]
- Viktor Orbn spent 16 years building Hungary's 'illiberal' democracy. On Sunday, he may be voted out - CBC - April 12th, 2026 [April 12th, 2026]
- To stop Australian democracy going the way of the US, heres what we need to do - The Conversation - April 12th, 2026 [April 12th, 2026]
- TV pundit, an Allentown native, to speak at TED Democracy event in Philadelphia - LehighValleyLive.com - April 12th, 2026 [April 12th, 2026]
- How Trump's New Executive Order Turns the USPS into a Partisan Weapon Against Mail-In Voting and Democracy - The Fulcrum - April 12th, 2026 [April 12th, 2026]
- A Failed U.S. Attempt to Opt Out of Democracy Talk - Council on Foreign Relations - April 12th, 2026 [April 12th, 2026]
- A Tale of Two Pandemics: Public Health and Democracy from H1N1 to COVID-19 and Beyond - The Fulcrum - April 12th, 2026 [April 12th, 2026]
- Another MP jumps to Carneys Liberals, igniting concerns about the health of Canadas democracy - The Conversation - April 12th, 2026 [April 12th, 2026]
- 10 Steps to Resist Fascism and Defend Democracy - Charlie Angus / The Resistance | Substack - April 12th, 2026 [April 12th, 2026]
- Jordan And Incremental Democracy: Liberalization, Authoritarianism, And The Limits Of Managed Reform Analysis - Eurasia Review - April 12th, 2026 [April 12th, 2026]
- 'The price that we pay for democracy:' Texas House member facing fine also faced threats - Yahoo - April 12th, 2026 [April 12th, 2026]
- Results from Hungary Elections - Orbn loses, Democracy Wins (Updated) - Daily Kos - April 12th, 2026 [April 12th, 2026]
- Opinion | Tyrants thrive when people are functionally illiterate about democracy - Times-Standard - April 12th, 2026 [April 12th, 2026]
- McKenzie: Democracy and information overload - Dallas News - April 12th, 2026 [April 12th, 2026]
- The Sound of Democracy sing-along protest returns to Portland ICE facility this weekend - Your Oregon News - April 12th, 2026 [April 12th, 2026]
- Steal This Story Please! The Urgency and The Humanity of Democracy Now!'s Amy Goodman - Splash Magazines Worldwide - April 12th, 2026 [April 12th, 2026]
- Democracy is a matter of trust: Chief Whip - Bangladesh Sangbad Sangstha (BSS) - April 12th, 2026 [April 12th, 2026]
- Can democracy cope with an age of impatience? - Engelsberg Ideas - April 10th, 2026 [April 10th, 2026]
- EU poised to slash up to 1.5B in funding to Serbia over democracy fears - politico.eu - April 10th, 2026 [April 10th, 2026]
- The liberal fantasy that the courts will save Israel's democracy - Haaretz - April 10th, 2026 [April 10th, 2026]
- How artificial intelligence is transforming democracy | D+C - Development + Cooperation - Dandc.eu - April 10th, 2026 [April 10th, 2026]
- Democracy Index 2025the pause in democratic decline and what it means for business risk - Economist Intelligence Unit - April 10th, 2026 [April 10th, 2026]
- NALC to participate in House field hearing on protecting democracy and vote-by-mail - National Association of Letter Carriers - April 10th, 2026 [April 10th, 2026]
- Democracy stabilizes globally after eight years of decline, EIU says - Democracy Without Borders - April 10th, 2026 [April 10th, 2026]
- Democracy is about people: Are we paying enough attention to the brain? - International IDEA - April 10th, 2026 [April 10th, 2026]
- Hall Center to host conversation on Langston Hughes, democracy featuring former KU professors - KU News - April 10th, 2026 [April 10th, 2026]
- Women, News, Democracy, and Power Ahead of the 2026 Local Elections - Nelson Mandela Foundation - April 10th, 2026 [April 10th, 2026]
- Acting CDC Head Blocks Publication of Research Showing COVID Vaccine Benefits - Democracy Now! - April 10th, 2026 [April 10th, 2026]
- Whos afraid of women at work? Democracy and society - ips-journal.eu - April 10th, 2026 [April 10th, 2026]
- Nevadas top cop is the right choice to lead the national fight to protect democracy - Las Vegas Sun - April 10th, 2026 [April 10th, 2026]
- Gulf Coast Jazz Collective performing 'Democracy Suite!' in tribute to America250 - WGCU - April 10th, 2026 [April 10th, 2026]
- Dick Polman: Tyrants thrive when people are functionally illiterate about democracy - Daily Freeman - April 10th, 2026 [April 10th, 2026]
- I was an Election Inspector: 15 hours of nonstop democracy - Milwaukee Record - April 10th, 2026 [April 10th, 2026]
- Turns Out The Elites Like The Administrative State Better Than Democracy OpEd - Eurasia Review - April 10th, 2026 [April 10th, 2026]
- TRADERS MADE MILLIONS ON SUSPICIOUSLY TIMED BETS ON VENEZUELA AND IRAN EVENTS. THIS WARRANTS AN INVESTIGATION. - Democracy Defenders Fund - April 10th, 2026 [April 10th, 2026]
- These 30 cases will determine the future of our elections - Democracy Docket - April 10th, 2026 [April 10th, 2026]