Archive for the ‘Social Marketing’ Category

Media Maven: Innovative Agent Boosts Client Connections with Pop-a-Note

By now, the majority of real estate professionals have realized that social media is a language that should be spoken fluentlynot just in certain niche groups or generations. But being involved in social media and excelling at it are two different things, and many are using social marketing solely as a means to promote themselves and their business. If thats the case for your company, then youre doing it all wrong.

So how can you do it right? Louise Deely, an associate broker with Realty Connect USA, in Woodbury N.Y., has hit a sweet spot with consumer connections. Her number one piece of advice? It cant just all be about real estate.

How Pop-a-Note targets this critical element of an agents marketing toolkit as well as a quick overview of the systems features will be highlighted in a webinar open to all subscribers by RISMedia next week. Click here for dates and times!

In a recent Mashable article, Nellie Akalp, the CEO of CorpNet.com, notes that for businesses, only 5 to 10 percent of social media activity should be self-promotional. Social media is all about building relationships and growing trust, writes Akalp, whose company helps entrepreneurs with budding businesses. Its okay to ask for the sale, just not in social channels.

A 14-year real estate veteran, Deely concurs. I try to inject humor into my marketing. It makes clients aware youre there, so later on, when they think of real estate, they think of you.

In order to stay top-of-mind with her clients, Deely recently picked up RISMedias new social marketing system, Pop-a-Note, which allows real estate professionals to keep in touch using interesting and fun pop culture conversation-starter emails, including real-estate-related topics that are branded to the agent and further include an agent-branded News Hub web page where clients link to further reading and real estate news headlines.

The Pop-a-Note conversational marketing system is based on the idea that by providing clients with interesting content, you are both entertaining them and building a stronger relationship. The system provides agents with a wealth of original content written by the RISMedia editorial team and includes topics ranging from pop culture to health, travel, business, technology, real estate and more.

How Pop-a-Note targets this critical element of an agents marketing toolkit as well as a quick overview of the systems features will be highlighted in a webinar open to all subscribers by RISMedia next week. Click here for dates and times!

Pop-a-Note allows you to choose the information you send, when you send it and who you send it to and allows users to fully edit the notes or write their own. New features released this week offer a branding power-play with beautifully branded email notes linking to an agent-branded News Hub where subscribers can read the full content plus the latest real estate headlines, all while viewing the agents photo, logo and contact information.

So far, Deely has found Pop-a-Note content to be an effective conversation starter.

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Media Maven: Innovative Agent Boosts Client Connections with Pop-a-Note

Extole launches next generation C2C social marketing platform

July 17, 2012

Consumer-to-consumer social marketing software provider Extole announced July 17 the launch of its next generation C2C platform, says Angela Bandlow, VP of marketing at Extole.

The revamped suite includes full support for Facebook Open Graph, new social expressions and more advanced social analytics, according to a company release.

The Facebook Open Graph enablement allows brands to utilize consumer stories that are then broadcasted across Facebook to the consumers and to their friends' timelines and newsfeeds.

The Facebook Open Graph system gives consumers the opportunity to tell their story, which brands can now do at scale, Bandlow says.

Extole's social expressions tool gives users the ability to move beyond the catchall of like to create their own custom verbs, such as want crave and need, Bandlow notes. The advanced social analytics tool provides ROI information to brands, according to Extole's release.

Our goal is to tie in website with social channels and customer communications, Bandlow says. Our new thing is social expression, but any customers can take advantage of our platform.

Extole has a customer base of over 250 brands. The company worked with companies such as T-Mobile, Vogue, and Folica during a roughly four month beta period, says Bandlow. During this time we were able to find what was working and what wasn't based on their feedback.

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Extole launches next generation C2C social marketing platform

Switching from emails to social marketing could benefit political actors

Political actors can benefit from more from targeted social marketing than email blasts. Monitoring supporters and rewarding higher-clout followers can do well to spread a political groups message and educate voters.

While Internet users continue to use traditional digital communications like email, brands have much more valuable tools to succeed.Social media engagement tool Attentive.lygives non-profits, political campaigns and businesses the means to monitor their social buzz, identify potential brand evangelists and micro-target supporters. By learning more about their supporters, clients of this service from Fission Strategycan more effectively encourage posts and offer rewards. Such a product will be extremely topical in this presidential election year, when many types of organizations will be projecting a message and listening to the public.

Helping organizations transition from email lists to social media

Most organizations and political groups (or even businesses) still use emails as their main channel engage with supporters and citizens. Fission Strategy partner Rosalyn Lemieux tells lAtelier that organizations and administrations have resources invested in their email list and are hesitant to use it less in favor of social media. Attentive.ly serves to lower this barrier by making use of the hard earned email list to populate their new social monitoring campaign, she explains. Users of the service import email addresses, connect their social accounts and create groups for specific topics, such as activists and donors, and can then monitor and search supporter posts.

Lets them identify supporters and empower voters

Monitoring social networks can reveal not only who is posting about a client, but what their related interests are. As Lemieux explains to lAtelier, When youre focused as an organization, sometimes you miss what your supporters are focusing on. Instead of emailing a single message, Attentive.ly helps its clients connect with supporters by looking at individual profiles instead of aggregating data. This could do much for political groups that are hoping to encourage voter registration and participation. While technology has always been affecting democracy, social networks are particularly effective because people react to social pressure to register and go [vote] Lemieux argues. Attentive.ly wants to make scalable tools available that empower a market to bring about social change.

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Switching from emails to social marketing could benefit political actors

Major IT Vendors Aiming at Social Media Through New Acquisitions

Oracle recently announced its plans to buy social marketing startup Involver soon after the acquisition of social marketing vendor Vitrue in May. This move, according to reports, is an add up to its growing collection of customer service software aimed at the social media.

Oracle is not the first company to jump on the social media bandwagon. Many of the major vendors worldwide are aspiring to take a lead in this relatively new market domain -- Social media. Today, analysis of social media traffic is an in-demand, niche area in the real-time analytics market. Research firm IDC states that demand for enterprise social software will grow strongly in the coming years, as more organizations implement the products to improve collaboration and communication primarily among employees, but also with customers.

Following the market scenario, major IT vendors have made big or small acquisition to boost up their social media arsenal around various technologies and verticals. Here are some of them --

Salesforce.com: Targets Social Enterprises

This cloud-computing giant said Monday that it has entered into a definitive agreement to acquire Canadian shared-browsing technology startup, GoInstant, that provides co-browsing and social experience for enterprise customers and consumers.

There is a tremendous potential for social enterprises to benefit from what the GoInstant has built, particularly when combined with salesforce.com's industry-leading social, mobile, and open apps and technology, Marcel LeBrun, senior vice president at Salesforce.com said in a blog post.

Microsoft: Securing Social Network

Microsoft announced its definitive agreement to acquire Yammer, a leading provider of enterprise social networks, for $1.2 billion in cash.

Launched in 2008, Yammer now reportedly has more than 5 million corporate users, including employees at 85 percent of the Fortune 500. Yammer's service will allow employees to join a secure, private social network for free and then makes it easy for companies to convert a grassroots movement into companywide strategic initiative.

IBM: Intelligence into Social Networks

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Major IT Vendors Aiming at Social Media Through New Acquisitions

Votigo Ventures Into Full-Scale Social Marketing

Votigo's new social marketing suite includes a promotions manager from which marketers can launch photo and video contests, sweepstakes, and other promotional apps in multiple languages across Facebook, Twitter, YouTube and other social networks. It works in both the mobile environment and the Web.

Votigo has debuted a full-fledged social marketing suite that builds around its original core functionality of social promotions.

The 6-year-old company is offering a price point that is reasonable for small and medium-sized businesses, as well as functionality that can scale to enterprise level fairly easily, Mike La Rotonda, co-CEO and founder, told CRM Buyer.

"We have extended our engagement apps and added a full conversation manager that allows you to monitor the conversation from your customers across the social channel," he said. "You can post messages out to Twitter and Facebook and can see what people are responding to."

The company is also rolling out a social CRM feature set, which in its first iteration will focus on managing social contacts.

"Longer term," La Rotonda said, "we envision that platform plugging into other CRM products such as Salesforce.com or Sugar CRM."

The suite includes a number of features. Chief among them is a promotions manager from which marketers can launch photo and video contests, sweepstakes, and other promotional apps in multiple languages across Facebook, Twitter, YouTube and other social networks. It works in both the mobile environment and the Web.

The promotions manager touches on the full promotion cycle: from creating the apps, to sharing and publicizing them to social audiences, to moderating submissions and fan commentary.

Another feature is the conversation manager, which serves as an interface to manage two-way conversations with fans on social media.

Besides managing social contacts, the social CRM piece includes features that track engagement and influence, and target special offers and communications. There is also analytics functionality, allowing users to measure and assess campaigns across the various social media platforms -- and email as well.

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Votigo Ventures Into Full-Scale Social Marketing