Archive for the ‘Social Marketing’ Category

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Corporate Communication and Marketing Innovation: The dangerous delusion of safety playing it safe can hurt you more than you know (podcast episode #41)

December 7, 2022 Listen to this podcast episode to hear Jasmin Guthmann, Head of Corporate Communication, Contentstack, discuss simplifying the complex so your creative team can do phenomenal things, the impossibility of trying to guess what your customers need, and why large meetings are not for decisions.

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B2B Marketing: Marketing shouldn't be about driving demand; it's about driving value (podcast episode #40)

November 30, 2022 Listen to this podcast episode to hear Tara Robertson, Chief Marketing Officer, Bitly, discuss focus and prioritization, the right way to start in a new role, and forming your own shine crew.

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Social media marketing campaign planning, step by step – Smart Insights

Wondering how to plan a social media marketing campaign?

If you have a new feature coming out, a holiday that you want to capitalize on, or maybe youre releasing a brand new product, there are always plenty of reasons to start a new campaign.

But in order to make sure your campaign is as successful as possible, you need to plan and strategize the campaign in advance.

That's why you need a data-driven marketing strategy to help shape the direction of your social media campaign to improve your chances of achieving your goals.

10 common social media marketing mistakes

Social media is a great marketing tool but it's easy to get it wrong. Use our guide to avoid 10 common mistakes and get the best possible results.

Access the 10 common social media marketing mistakes

The first question you need to ask before a campaign is: why am I running this campaign? Answering this question will determine other steps you take during your campaign.

Generally, common goals for running social media campaigns include:

However, after setting these goals, you need to be specific. What level of brand awareness do you want to achieve with your campaigns? More website traffic? 2,000 new followers?

To set effective goals, they need to be specific, measurable, attainable, relevant, and time-bound (SMART).

Then, after setting your goals, it's vital to state the metrics you'll use to measure the achievement of your goals.

Make no mistake, goals are extremely important. In a CoSchedule survey, it was found that marketers who set goals were 376% more likely to report success.

Moreso, it affects every aspect of your social media campaign and helps to determine its success or failure.

Even if you create the best campaign content ever, if you're not targeting the right audience with your content, the campaign will likely fail. That's why you need to understand your ideal target before a campaign.

A buyer persona is a document that contains extensive details of your ideal customers. This helps you to create messages in your campaigns that can resonate with your target audience.

Some details to have in your buyer persona include:

Knowing these details will help you create messages to build trust and convince your prospects to take action.

With a tool like Facebook Audience Insights, you can input a few details and then get more details from Facebook's huge database.

When running a social media campaign, you're likely to get better results when you focus on a few social media channels.

From your buyer persona, you have an idea of your ideal audience's favourite social media channels. Most times, it also depends on the type of product or service you're offering. For instance, LinkedIn is a popular network for B2B companies because many decision-makers are present on the platform.

Another way to select social media channels for your campaign is to look at past results on your website analytics. Which channels have referred more visitors to your website in the past? Which channels have brought in more leads? Are there any quick fixes you can make?

Stating these channels will affect your campaign as each channel has its best practices. Furthermore, each channel has its best content type and posting frequency. For example, what works on Twitter wont necessarily work on Instagram and theres a huge difference between LinkedIn and most other major social networks.

Our free guide outlines the most common 10 social media marketing mistakes we see every day, so you don't have to!

10 common social media marketing mistakes

Social media is a great marketing tool but it's easy to get it wrong. Use our guide to avoid 10 common mistakes and get the best possible results.

Access the 10 common social media marketing mistakes

When you run a social media campaign, timing is very important.

Using a social media calendar, you can outline your content from the beginning of your campaign to the end.

With a calendar in place, your team can focus on what needs to be done at a particular time. Some important tasks to have in your calendar include:

Your social media calendar will help ensure that you dont miss any important steps in your strategy, while also helping you be more productive with your time.

If you're running a social media campaign, you'll inevitably need tools at various stages of your campaign. You can increase your chances of success if you have a list of the tools you want to use at each stage of your social media campaign.

Here are some aspects where tools are vital:

Visuals have become a vital part of social media marketing. For instance, tweets with images get 18% more clicks and 150% more retweets.

Therefore, you need to create images and videos to reach your audience. A popular tool you can use to create images for your campaign is Canva. It provides templates of the ideal image size for various channels.

For your videos, a tool that makes the process easy is Animoto.

To meet your content needs on social media, you'll need more than the content you produce. Sharing relevant content from other sources will help keep your audience engaged during your campaign.

One problem though is that sourcing for these pieces of content manually is ineffective and a time drain. A tool such as Quuu or Curata can find relevant content for your pages.

Tasks such as sharing updates, scheduling updates, social listening, collaborating with team members, and others can be accomplished through a social media management tool.

Consequently, you and your team members can carry out your social tasks on a single platform and save a lot of time. Agorapulse is an effective tool for social media management that can meet your teams needs.

You need social media analytics tools from the start of your campaign; once you know what your KPIs (key performance indicators) are, use social analytics tools to track them and see how your campaign is evolving.

With this data, you can then adjust and optimize your campaign for maximized results. To help, tools like Cyfe allow you to connect your different social network analytics, along with your website traffic so that you can track all of your results in one place.

Performing competitive analysis can help you understand what your competitors strategy is like as well as see what tactics and channels work for them and which dont. This can then inform your own social campaign strategy.

Some vital parts to watch from your competitors are:

Apart from watching your competitors for their great practices, you also need to watch out for their mistakes. Thereby, you can exploit them to gain an edge over your competitors.

10 common social media marketing mistakes

Social media is a great marketing tool but it's easy to get it wrong. Use our guide to avoid 10 common mistakes and get the best possible results.

Access the 10 common social media marketing mistakes

Tracking performance for your campaign helps to determine the success or failure of your campaigns. More so, it can provide insights to help adjust your social media strategy even while a campaign is still running.

Another benefit you get from tracking your metrics is that it can necessitate changes for your future campaigns. It's vital to note though, that the metrics you track for your campaigns will depend on your goals.

For instance, you can use UTM parameters to track traffic from your campaign to your website. A tool such as Google Analytics will provide details about traffic from a source and its behavior on your website.

To increase the chances of success for your social media marketing campaign, you need a robust plan in place before you start.

This starts with setting your goals. Then, you need to understand your audience, use a social content calendar to plan the actual content, use the right tools to run your campaign, and track your campaign performance throughout.

By following these steps, youre well on your way to developing a successful social media campaign.

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Social media marketing campaign planning, step by step - Smart Insights

Gamer Rahul Roy got success in the field of social marketing, this is the secret. – Hindustan Metro

Gamer Rahul Roy got success in the field of social marketing, this is the secret.  Hindustan Metro

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Gamer Rahul Roy got success in the field of social marketing, this is the secret. - Hindustan Metro

Expert Urges Marketing Agencies to Solve Social, Commercial Exclusion Through Innovative Models – THISDAY Newspapers

Expert Urges Marketing Agencies to Solve Social, Commercial Exclusion Through Innovative Models  THISDAY Newspapers

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Expert Urges Marketing Agencies to Solve Social, Commercial Exclusion Through Innovative Models - THISDAY Newspapers

How to Create a Social Media Marketing Plan From Scratch – Buffer Library

When I went rock climbing for the first time, I had no idea what I was doing. My friends and I were complete newbies about ropes and rappelling and every other bit of jargon and technique that goes with climbing. We saw others doing it spectacularly well. We were thrilled at the thought of reaching the top of the climbing wall; we had no idea how to get there.

Id imagine that a social media marketing strategy could feel the same way.

If youre starting from square one, it might feel equally parts thrilling and overwhelming. You know what you want to do and why. You can see that others have climbed the social media mountain, but you have few ideas for getting there yourself.

Itd help to have a plan.

Weve shared different parts of a social media strategy the data, research, and personal experience behind what works on social media.

Now were pleased to put it all into a cohesive, step-by-step blueprint that you can use to get started. If you need a social media marketing plan, start here.

Social media is as homogenous from network to network as soda pop is from brand to brand. Sure, its all social media, but Instagram and Twitter might as well be Mountain Dew and Pepsi. Each network is unique, with its own best practices, own style, and own audience.

You should choose the social networks that best fit your strategy and the goals you want to achieve on social media.

You dont have to be on them alljust the ones that matter to you and your audience.

Some factors to consider when choosing which social networks to try and how many to try.

For the first part of this decision, you can reference the audience research and demographics from surveys like those conducted by Pew Research. For instance, Pew has complete data collected in 2021 on the demographics of social media users in the U.S. Here is a side-by-side comparison of the major social media platforms user demographics.

One of our monthly checks here at Buffer is to visit our social media profiles and ensure that our profile photos, cover photos, bio, and profile info are up-to-date and complete. Its a crucial part of our social media audit. A completed profile shows professionalism, cohesive branding, and a signal to visitors that youre serious about engaging.

Profiles will require two parts: visuals and text.

For visuals, we aim for consistency and familiarity with the visuals we use on social media. Our profile photo on Instagram matches our profile photo on Facebook. Our cover photo on Twitter is similar to our cover on LinkedIn.

To create these images, you can consult a social media image size chart showing you the exact breakdown of dimensions for each photo on each network. For an even easier time of it, you can use a tool like Pablo or Canva, which comes with prebuilt templates that set the proper sizes for you.

For text, your primary area to customize is the bio/info section. Creating a professional social media bio can be broken down into six simple rules:

The temptation at this point might be to jump right in and start sharing. Just one more step before you do. Your foray into social media will be more focused and more on point if you come up with a voice and tone for your content right off the bat.

To do so, you could spend time developing marketing personas and debating the finer points of your mission statement and customer base. These are all well and good. But for a social media marketing plan just getting off the ground, you can make this process a bit easier.

Start with questions like these:

At the end of this exercise, you should end up with a handful of adjectives describing the voice and tone of your marketing. Consider this to keep you on track:

Voice is the mission statement; tone is the implementation of that mission.

Here are a few places to take inspiration for developing your brand's voice and tone:

Cultivate a voice that delights your customers, then your customers will be thrilled to spread the love about you.

Whats the ideal amount to post per day? How often should you post? When should you post? What should you post? The solid gold, ironclad answer for questions like these is:

It depends.

So much of the social media experience is about your individual audience and niche. What works for you might not work for me, and you never know until you try (well get to trying in step five).

That being said, there is some pretty good data and insight about where to start. Heres what weve found to be good jumping-off points.

Videos are ideal for engagement.

The push toward video content has plenty of anecdotal evidence the success of TikTok and constant updates to Instagram and youre likely to see videos all over. Theres data to back up this trend: Videos posts get more views, shares, and Likes than any other type of post. And its not even close.

On Facebook, video posts get higher average engagement than link posts or image posts, according to BuzzSumo who analyzed 68 million Facebook posts.

On Twitter, videos are six times more likely to be retweeted than photos and three times more likely to be retweeted than GIFs, according to Twitter.

If you want to start creating social videos, heres our video marketing guide on creating epic content on Facebook, Twitter, and more.

Now that you know what works, you can place these different types of updates into a consistent strategy. One of my favorite systems is the one used by Buffers co-founder Joel Gascoigne. It works like this:

This way your followers know what to expect from you, and you can hone your sharing to a specific type, making it easier to perfect and experiment.

(Note: You might not want to post the exact same updates across each of your social networks. Adopt a cross-posting strategy that considers each platform's uniqueness and its audience.)

Theres been a lot of interesting data out there about how often to post to social media. Some of the factors that might impact your specific sharing frequency may include your industry, your reach, your resources, and the quality of your updates. The social network youre using will also have its best practices.

If people love your updates, you can typically always get away with posting more.

For a specific number, here are some guidelines weve put together based on some really helpful research into how often to post on social media.

Heres an overview of what they found regarding timing (all times are Eastern Time).

I would recommend experimenting with these times (in your local time) and a few randomly-picked times as youre starting out.

Once you have been posting for a while, you can use your own data and tools like Instagram Insights and Followerwonk to find your brands best time to post and refine your posting strategy.

Remember how we talked about social media sharing being a very individual, specific endeavor? Your stats will likely start to bear this out.

The more you post, the more youll discover which content, timing, and frequency is right for you.

How will you know? Its best to get a social media analytics tool. Most major social networks will have basic analytics built into the site; its just a little easier to seek and find this information from an all-encompassing dashboard.

These tools (Ill use Buffers analytics as an example) can show you a breakdown of how each post performed in the critical areas of views, clicks, shares, Likes, and comments.

Which social media stats are best? Weve gained some insight from looking at each of these main statistics and the composite engagement statistic on a per-post basis. The resulting stat gives us a great look, over time, of how our social media content tends to perform, and we can then test and iterate from there.

Heres one way to analyze your performance.

The final piece of a social media marketing plan involves having a system you can follow to help you stay on top of updates and engage with your community.

To start with, automate the posting of your social media content.

Tools like Buffer allow you to create all the content you want to, all at once, and then place everything into a queue to be sent out according to your schedule. Automation is the secret weapon for consistently excellent sharing day after day.

Your plan doesnt end with automation, though. Social media requires engagement, too.

When people talk to you, talk back. Set aside time during your day to follow up with conversations that are happening on social media. These are conversations with potential customers, references, friends, and colleagues. Theyre too important to ignore.

One way to stay up on all the conversations that are happening around you and your company is to create a system for listening and engaging. Tools like Buffer and Mention will collect all social media mentions and comments on your posts in a single place, where you can quickly reply to your followers.

Creating a social media marketing plan is an excellent step toward diving into social. If social media looks thrilling and overwhelming all at once, start with a plan. Once you see the blueprint in front of you, its a little easier to see what lies ahead.

Bingo!

How did you develop your social media strategy? Id love to keep the conversation going on Twitter @buffer!

This post was originally published on July 16, 2014. We updated it with new research, statistics, and a cool new infographic on September 2017. We updated it again in October 2022.

Excerpt from:
How to Create a Social Media Marketing Plan From Scratch - Buffer Library