Archive for the ‘Media Control’ Category

Travel experts gaining control of travel policies in Asia-Pacific: GBTA-Egencia study

Gurgaon, Sep.30 (ANI): Travel professionals are playing an increasingly large and influential role in shaping and controlling business travel policy, a new report on Asia Pacific (APAC) trends by the GBTA Foundation has opined.

According to the report, this has been made possible with the help of online booking tools, as well as a growing focus on cost-saving efforts.

"As recent studies by GBTA indicate, we expect double digit growth in business travel to Asia. With companies eager to capitalize on business expansion opportunities in this thriving region, corporate travel departments will be critical to their success," said Welf J. Ebeling, regional director of GBTA Asia.

Ebeling added: "This study shows that travel managers are gaining more control over budgets to help contain costs and ensure that road warriors can be as effective as possible."

This third annual study, "Travel Policy Trends: 'Control' - What Does it Mean and Who Has It", surveyed nearly 1,500 travel professionals in North America, Europe, Asia and Latin America to determine, for the first time ever, what "control" over travel policy means to them, and how travel professionals are adapting to new and evolving business travel requirements.

The majority of travel professionals worldwide, i.e. 60 percent, indicate that they have more control over travel policy compared to a few years ago.

"Our study shows that in Asia Pacific, social media and technology, such as mobile devices, is reshaping both the traveler experience and travel manager's role in simultaneously supporting traveler needs and corporate objectives," said Cecilia Routledge, managing director of Egencia APAC.

Routledge added: "We set out to understand how travel professionals can better apply travel policy to make sure their travelers have the important information they require to manage travel details without losing sight of policy compliance."

More than half (54 percent) selected "driving savings and controlling costs" as one of the most important definitions of travel policy control.

The report reveals the top ten most important definitions of travel policy control, worldwide and across key regions. They include the following:

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Travel experts gaining control of travel policies in Asia-Pacific: GBTA-Egencia study

New Study Shows 20% of People Turn to Social Media for Customer Service Complaints

5 Star Control takes on the topic of a recent study showing that one out of every five Canadians has used social media platforms as a means of obtaining a response to a customer service inquiry.

San Francisco, CA (PRWEB) October 01, 2012

5 Star Control wrote that businesses may be restrained by a new American Express customer service survey, reported on by the Canadian Globe and Mail, which showed that one in five Canadians has used a social media company such as Facebook or Twitter as a way of customer service interaction with a business they have patronized.

The cited survey is the American Express 2012 Global Customer Service Barometer. American Express, one of the worlds largest financial and credit card companies, conducted a survey of approximately 1000 consumers in the US, UK, Canada, Japan, Australia, The Netherlands, India, Germany, France, Italy, and Mexico. The goal was to determine how people in each of those countries interact with customer service, as well as the attitudes of consumers towards customer service, and the methods employed by companies in which provide service. It also noted the amount of people in each country who use social media networks like Facebook as a way to communicate with a company.

Facebook is one of the worlds biggest players in the social media industry. Since its inception by Mark Zuckerburg in 2004, Facebook has acquired more than 950 million users worldwide. On Facebook, people can interact with other people in their friends list by posting pictures, videos, links, and general thoughts. Businesses also use Facebook through Facebook Pages, which look similar to normal user profiles. Not only a source of small business marketing online, Facebook Pages also allow consumers to interact directly with a company through posts on its page.

The social media network Twitter take a different approach, letting users share their thoughts through 140 character tweets. More than 500 million people use Twitter monthly, generating more than 3.5 million tweets a day. In addition to regular users having Twitter accounts, businesses can post to Twitter as well and have customers who follow them read real-time news and information. Customers can also post to a business Twitter account for a quick interaction between customer and business.

The Globe and Mail is one of the leading Canadian daily newspapers. Headquartered in Toronto, The Globe and Mail has a 167 year history, and claims a weekly circulation of more than 3.3 million Canadians. In addition to the print edition, they maintain a frequently-updated online news portal, including videos and blogs not available in print.

With nearly 20% of people using social media as a method of accessing customer service, businesses must rethink the way they interact with customers. According to The Globe and Mail, companies may wish to consider hiring a social media manager as a way of keeping on top of their social media interactions. 5StarControl points its readers to the materials of Frank Kern for more on social media. The Globe and Mail concludes that companies that pay attention to these channels will have an advantage over the competition.

5 Star Control is a site on business articles regarding reputation management.

5 Star Control 5 Star Control (206) 666-6902 Email Information

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New Study Shows 20% of People Turn to Social Media for Customer Service Complaints

Azure Media Services Digital Asset Management with Live Streaming & Multiple Encodings Service Launched By Cognosys

MAHARASHTRA, India, Sept. 30, 2012 (GLOBE NEWSWIRE) -- via PRWEB - Cognosys Technologies has launched an end to end CogDAM Digital Asset Management suite with single click encoding service with live streaming capabilities based on Azure Media Services. This media service allows clients to have a single integrated environment to manage complete media portfolio in house with feedback, rating, user tracking as well as ability to push to media server right from the convenience of a mobile phone. Images and videos of any event can be immediately transmitted to server and encoded automatically in multiple video formats including MP4, flv, swf, avi, wmv, wma etc without any manual intervention. This enables clients to stream content to any user whether on their windows laptops, mac, iphone, ipad or andorid powered phones without spending days trying to encode in multiple video formats and then get it loaded to different media servers.

Additionally, this could be combined with Digital Management Rights to control access to content to offer subscription based services. Business use case of this service involves around: A) Corporate Intranet TV: Clients can have an internal streaming service to provide their employees, suppliers and clients about their products, to import trainings to their dealers or internal staff and also to propagate messages and event launches.

B) Corporate Training management software: Clients can use this to track trainings imparted to internal users and can track feedback, ratings as well as build a social community around their internal media catalogue. Managers can assign various compulsory trainings to their teams and track progress and ensure the teams have gone through the required training programs and required assessment.

C) Event Live Streaming software :Live streaming of content is an important requirement of any event and given the diversity of formats which is required to support each kind of personal devices users are having, it is necessary to have an integrated media services solution which is able to provide same in a unified manner. Instead of complex setup for live streaming users are able to stream content using a push to stream option without any technical knowledge. D) Encoding Service: Clients can convert from multiple different video formats including HLS streaming content , H .264, MPEG-1, MPEG-2, VC-1, Windows Media video, FLV, SWf etc with an option to create custom bitrate ,fps and audio formats.

E) On demand streaming service: Clients looking for media solutions can have nearly unlimited media storage on azure blob storage and offer on demand multiple format streaming service with Cognosys Digital Asset Management service.

About Cognosys: Cognosys Technologies, a Red Herring Asia 2012 Top 100 winner, is a Global ISV and technical consulting company leveraging cutting edge technologies to provide custom software solutions across diverse domains with special emphasis to healthcare, banking & financial services, ERP/ CRM, high performance Cloud/ Cluster computing, complex event processing, enterprise mobile applications and creative embedded deployments. Combining unparalleled experience, comprehensive capabilities across all industries and business functions and extensive research on the world's most successful companies, Cognosys Technologies collaborates with clients to help them become high-performance businesses.

This article was originally distributed on PRWeb. For the original version including any supplementary images or video, visit http://www.prweb.com/releases/Live_Video_Streaming_SaaS/Azure_Media_Services/prweb9960590.htm

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Azure Media Services Digital Asset Management with Live Streaming & Multiple Encodings Service Launched By Cognosys

Connected To The Case Uses the Power of Social Media to Connect Citizens to Cases

SAN FRANCISCO--(BUSINESS WIRE)--

Praetorian Labs and Crowd Sourced Investigations, LLC, today announced the launch of Connected To The Case, a revolutionary new approach to crime fighting that leverages social media to connect citizens with information that can solve crimes to the agencies investigating those crimes.

Using the power and reach of leading edge social media tools, Connected To The Case was designed to help law enforcement solve crime, return the missing and protect children from violence, exploitation and abuse by connecting the known to the unknown. With the click of a button, Connected To The Case utilizes profile information provided by users on Facebook and other social media platforms to show real-time results for how citizens are personally connected to active cases. These shared connections lead to greater awareness, which result in more tips being generated for law enforcement. Users who share information control their privacy every step of the way.

The ability to harness the true power of social media, and focus it on a case that needs to be solved will help law enforcement close cases more quickly and bring closure to the families of victims who are still waiting for justice, said Morgan Wright, CEO and Chief Crime Fighter of Crowd Sourced Investigations, LLC. As a former law enforcement officer and detective, I know full well the need to quickly and efficiently close active cases.

Praetorian Group and Praetorian Labs are proud to incubate Connected To The Case, a great resource that allows the general public to participate and help public safety and first responders solve crimes every day, said Alex Ford, CEO of Praetorian Group, the recognized digital platform leader in the Public Safety market with properties such as PoliceOne.com, FireRescue1.com and EMS1.com. We believe this innovation will have a profound impact in helping to improve society and assist law enforcement in the coming decade.

Connected To The Case has also been designed as a national community policing resource, allowing citizens and law enforcement to collaborate across jurisdictions and state lines to solve crime.

The ability to use modern technology to improve communication and information sharing between police and the community on crime issues is a force multiplier that is more relevant and needed than ever before, said Todd Miller, Director of Public Safety, Mankato, MN Department of Public Safety and Chair of the International Association of Chiefs of Police Community Policing Section. With budgets limited by current economic conditions, this free resource to law enforcement from Connected To The Case can be an effective means of helping make our communities safer.

In collaboration with the Officer Down Memorial Page (www.odmp.org), Connected To The Case will feature a permanent memorial and link to all the unsolved Officer Down cases for the last 20 years. We're excited to partner with Connected To The Case to bring more awareness to unsolved police murders, remarked Chris Cosgriff, Executive Director of The Officer Down Memorial Page. Where other leads have run dry, we're hoping that social media may provide new tips for investigators to follow so that justice can finally be served for these fallen heroes, their families, and fellow officers.

Beginning Oct. 1, law enforcement agencies will be able to pre-register for free access to Connected To The Case here: http://www.c2case.com/register. More information can be found at facebook.com/connectedtothecase or on Twitter - @c2case. The main website will launch Oct. 16th - http://www.c2case.com.

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Connected To The Case Uses the Power of Social Media to Connect Citizens to Cases

Signs Emerge Of Economic Change In North Korea

Enlarge Kyodo/Landov

Workers plant rice at a co-op farm in Nampo, North Korea, on May 12. The North Korean leadership has given indications that it may be preparing to implement measures to liberalize the country's economy.

Workers plant rice at a co-op farm in Nampo, North Korea, on May 12. The North Korean leadership has given indications that it may be preparing to implement measures to liberalize the country's economy.

An unusual parliamentary meeting is due to open Tuesday in Pyongyang, the capital of North Korea, amid speculation of sweeping changes ahead. In the first such confirmation from within the country, farmers told The Associated Press they would be given more control over their crops under new agricultural rules. Long seen as an economic basket case, North Korea now could be on the cusp of economic change.

A recent state television broadcast shows North Korea's young leader, Kim Jong Un, with a straw hat jauntily perched on his head, visiting a collective farm, examining a group of skinny cows. Nobody knows for sure what's happening inside North Korea, but the country may be on the verge of something big.

One recent pilot program allowed some farmers to keep 30 percent of their crops, instead of giving almost everything to the state as in the past. It also shrunk collective farms to just three or four people, according to Andrei Lankov of Kookmin University in Seoul.

North Korean leader Kim Jong Un (center) visits the Pyongyang Vegetable Science Institute in the country's capital in this undated picture released by North Korea's official Korean Central News Agency (KCNA) via the Korean News Service on Sept. 22.

North Korean leader Kim Jong Un (center) visits the Pyongyang Vegetable Science Institute in the country's capital in this undated picture released by North Korea's official Korean Central News Agency (KCNA) via the Korean News Service on Sept. 22.

"It's very important. They're making the family unit into the major, official production unit in state-run collective farms," he says.

Change Happening On The Ground

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Signs Emerge Of Economic Change In North Korea