Archive for the ‘Media Control’ Category

Virgin Media hands control of revenue management to Netcracker – European Communications (press release) (registration)

Details Latest News 29 March 2017

Virgin Media has signed a managed services deal with Netcracker as it looks to overhaul its BSS.

Financial terms of the multiyear deal were not disclosed.

The NEC-owned vendor said it would create new opportunities for Virgin to deliver customised services for its business customers and improve scalability in terms of meeting increasingly complex customer demands.

It has also promised to reduce opex.

The deal builds on a longstanding relationship between the two companies, according to a statement.

It comes as Virgins rivals have been hit by a string of billing-related fines from the UK regulator.

BT-owned Plusnet was handed a 880,000 fine last week for continuing to charge a group of customers after they had cancelled their contract.

In January, EE got a 2.7 million fine for overcharging tens of thousands of customers in 2014 and 2015.

Last year, Vodafone was fined almost 5 million for serious and sustained breaches of consumer protection rules.

Operators in the UK could be forced to automatically compensate customers for delays to repairs and other services under new proposals put forward by Ofcom.

Robin Laliberte, General Manager of EMEA at Netcracker, said: Service providers are constantly evolving to meet new customer needs, which create complexities that can be mitigated through the use of managed services.

Last week, Telefnicas enterprise arm tapped Netcracker to supply an end-to-end BSS/OSS stack.

Including its operations in Ireland, revenues at Virgin Media grew 2.6 percent to 4.8 billion last year.

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Virgin Media hands control of revenue management to Netcracker - European Communications (press release) (registration)

IAPA rejects Peruvian bill that aims to control management positions in media outlets – Knight Center for Journalism in the Americas (blog)

The Inter-American Press Association (IAPA) qualified a Peruvian bill that seeks to control who can hold executive positions in media outlets a tool for direct censorship of the press.

Article 2 of the bill, Law to protect the informational freedoms and rights of the people, proposes that any person who is sentenced, or who is being investigated by the Public Ministry for corruption offenses against the State is disqualified from occupying any managerial position in a media outlet.

They would also be prevented, under this bill, from holding positions as presidents or board members, shareholders, general managers or attorneys.

This initiative is alarming, which becomes a legal instrument for an authoritarian government to accuse, name and prosecute a journalist or the editor of a media outlet with the intention of moving aside and silencing him or her, said IAPA President Matt Sanders.

Roberto Rock, president of the IAPAs Committee on Freedom of the Press and Information, also said that the bill sets out as the objective to guarantee the right to impartial, truthful, plural and timely information, which was the same proposal used by Presidents Hugo Chvez and Nicols Maduro of Venezuela and Rafael Correa of Ecuador to adopt communication laws with clauses aimed at creating a strategy of legal and legitimate censorship.

This legislative proposal was presented on March 7 by two congressmen of the Fujimorista party Fuerza Popular, rsula Letona and Alejandra Aramayo.

Sanders and Rock said they hoped that the Peruvian Congress would not take up the bill on the grounds that approving it would be returning to dark times in Peru, where press freedom was "hijacked by the Alberto Fujimori government.

In Peru, voices against the Fuerza Popular bill were not long in coming. The president of the Peruvian Press Council (CPP for its initials in Spanish), Bernardo Roca Rey, said that it is inadmissible that a newspaper director could be disabled with only one lawsuit, newspaper La Repblica published.

"You can not imagine that there are people who support this type of censorship of the press. But history shows that the majority of countries that are heading toward the dictatorship of ideas hinder freedom of expression. In Peru, we need a large and broad press freedom," Roca Rey said.

Augusto lvarez Rodrich, the former president of the newspaper Peru.21 and current president of the Press and Society Institute (IPYS) of Peru, told La Repblica that this bill is "one more monstrosity invented by the Fujimorismo to limit freedom of expression."

He added: "Fuerza Popular is creating conditions to bring judgments to media executives and have them manipulated, which has been the fujimorista custom."

Likewise, Claudio Paolillo, former president of IAPAs Committee on Freedom of the Press and Information, told newspaper El Comercio that the project represents a direct attack on freedom of expression (...) It is an old story that politicians in Latin America have applied to determine what is objective and truthful, he said.

For Gonzalo Zegarra, former president of CPP, this is the ideal rule that Alberto Fujimoris former presidential adviser, Vladimiro Montesinos, would have wanted. He controlled the Judiciary during the decade Fujimori was in power in order to neutralize the media, he told El Comercio.

One of the authors of the bill, rsula Letona, told El Comercio that what is wanted with this law is to protect the right to information.

Peruvian President Pedro Pablo Kuczynski signed the Declaration of Chapultepec on May 3 before an international delegation of IAPA, in celebration of World Press Freedom Day.

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IAPA rejects Peruvian bill that aims to control management positions in media outlets - Knight Center for Journalism in the Americas (blog)

Xbox One gets Beam streaming, a new guide and more starting today – TechCrunch

Xbox One is getting an update starting today, echoing some of the major changes coming to Windows in its forthcoming Creators Update. The big new additions include streaming via Microsofts own Twitch competitor Beam, as well as a brand new Xbox user experience made up of a new design for Guide, improvements to Home and more.

The new features are designed around encouraging gamers to stream more often, providing easier access to those aspects of the UI. The overhaul can be seen as a push for Beam in this way, which it acquired last year. Beam is a Twitch competitor designed around offering more ways for audiences to interact with streamers, and Microsoft clearly sees it as a way to bringthe popularity of game streaming back within its own domain. It highlights that the new Beam integration means you dont have to download or activate any additional software or accounts Beam is fully native in Xbox.

Other big new features include the new Home design, which is designed for improved performance, and which puts content related to the games youre currently playing front and center. This is part of the ongoing evolution of the platform back to being primarily a gaming device, though at the Xbox Ones outset it was positioned more as a media hub for all types of content.

The Guide is also reconfigured, providing quick access to media controls and your most used content in a menu you can access via the Xbox button on your controller. Theres also improved multitasking, including in-game Achievement tracking via an overlaid UI element. Cortana will also be available on top of whatever else youre doing, so you dont need to jump entirely out of the action to control music, set reminders and do more via voice controls.

Beam broadcast and the new Beam viewing app, which is rolling out to all users, are again a big focal point here. Other additions like new accessibility features, screen time limits for parents of younger kids and Blu-ray bitstream passthrough for native audio decoding on home theatre setups are also nice additions. however.

The nice thing about consoles and their long shelf life is the extremely iterative approach their makers take to their core software. The centrality of Beam to this new Xbox experience seems like it could be more of a distraction for a large number of users, but otherwise these changes feel like a clear win.

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Xbox One gets Beam streaming, a new guide and more starting today - TechCrunch

MULVIHILL: The reality of social media activism – University of Virginia The Cavalier Daily

OPINION Local messages require a high level of interest before ever becoming national news stories by Carly Mulvihill | Mar 27 2017 | 13 hours ago | Updated 14 hours ago

Last week, The Cavalier Dailys Editorial Board argued in favor of social media as a way to make causes visible for social activism. The board asserted that social media expediently disseminates information and effectively unites people for a single cause. This argument is valid, but the board greatly overestimates the impact of social media as a singular tool for change. Though it is a tool that can bring citizens together, it is not an omnipresent way to automatically start a social movement. Additionally, the board championed social media as a way to turn local news into global news. By presenting an overly broad argument about the effects of social media on activist movements, the board undercut the complexity of activist movements and overestimated the ability of the average person to make change using social media.

The assertion that social media can turn local news into global stories, while valid, is grossly overestimated. Social media websites can reach large groups of people particularly when posts are actively spread but they can also be a wasteland where interesting news and important issues are hidden amongst memes and cat videos. Social media is also rendered ineffective without active users sharing posts from person to person. Though the platforms represent a way for citizens to assert their beliefs and advertise for events, movements can be stunted before they get off the ground if they do not inspire immediate interest from users. One of the biggest misconceptions about social media platforms is that they reach all users around the world and are the easiest way to unite all citizens for social movements.

The board uses recent social protests in the Charlottesville community as evidence of social medias influence, but they ignore the relatively small scope of that success. Given the connections between University students and Charlottesville residents including news organizations, social media platforms and social groups social media platforms do not represent the sole method of organizing. Additionally, though this example demonstrates the positive effects of social media on protesting and activism, the success is contained in a very small area. The organizing power in a small community is certainly commendable but, on a national or international scale, social media is not always as effective as the board asserts.

Social media sites have been given credit for much of the success of the Arab Spring revolutions in the Middle East but, in truth, few of the citizens of these countries had access to social media platforms. In Western countries, there is often an assumption that social media sites are as widely available around the world as they are in the United States and Europe, but in countries with repressive governmental structures, social media platforms are frequently either banned or out of reach to citizens financially. In an interview with protesters years after the Tahrir Square demonstrations in Egypt, most cited community groups and mosques as major organizing vehicles for the demonstrations, rather than social media sites. Average citizens did not have the connections to social media which Americans believe they did.

Additionally, social media activism has given rise to the hashtag activism movement, which falls prey to many of the same issues plaguing generic social media activism. Hashtags do represent a uniting factor and a method through which people can communicate with others who have similar interests, but as some activists have noted, nothing is accomplished with just a hashtag. The hashtag must be powerful enough to mobilize large groups of people and, without other resources, it can be difficult to make change. The influence of social media relies heavily on the existence of outside organizational factors, which are ignored by the board. Change does not come with a single keystroke.

Based on the Editorial Boards argument, it seems any college student could start a social movement through the use of social media. Ultimately, though, social media platforms have little reach without preexisting networks of motivated people who want to make change. Especially in countries where repressive governments control media systems, social media lacks the impact which Western leaders assert it has. Furthermore, without a high initial level of interest, local messages can never become international news stories. Social media platforms represent a tool for people to create change but the change is highly overestimated. Though these platforms are a simple way to transmit messages, the ability to reach large, diverse audiences is limited and many more tools are needed to create a successful social movement.

Carly Mulvihill is the Senior Associate Opinion Editor for The Cavalier Daily. She can be reached at c.mulvihill@cavalierdaily.com.

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MULVIHILL: The reality of social media activism - University of Virginia The Cavalier Daily

In Putin’s Russia, the hollowed-out media mirrors the state | Alexey … – The Guardian

The Russian state employs both hard and soft power to further its grip on the countrys media, Photograph: Denis Sinyakov/AFP/Getty Images

Vladimir Putin perfectly understood the power of the media that helped propel his famously unpopular predecessor Boris Yeltsin into power in 1996. So the first thing he did after assuming the presidency in 2000 was to force all the major TV channels still the most powerful medium in the country to submit to his will. Oligarch owners were either co-opted, jailed or exiled, and by 2006 most major Russian media were either directly or indirectly under Putins administrations control.

Today, the three major Russian TV channels are either directly owned by the state, operating as state enterprises (Channel One and VGTRK, or All-Russia State Television and Radio Broadcasting Company), or owned by a subsidiary of one of Russias largest oil and gas companies, Gazprom (NTV). So are two of Russias three major news agencies, Rossiya Segodnya and Tass. Later, larger independent online news outlets such as Lenta.ru were subjected to hostile takeovers by loyalist editorial teams picked by the Kremlin.

Members of Putins administration today its his deputy chief of staff Alexey Gromov control the political coverage and decide both what foreign and domestic policies are to be covered, and how and, more importantly, what is not to be covered. For example, Putins family is strictly off-limits, unless specifically instructed otherwise. This often leads to awkward moments, as when Putin casually dropped the bomb of his divorce on national TV while tactically cornered by a TV crew after an opera he went to see with his now ex-wife Lyudmila.

The editors-in-chief of all the major media in Russia attend regular strategy meetings with Putins staffers. Its like Fight Club: no member will admit to its existence but its fairly easy to deduce, given how coordinated the coverage is on the most watched TV shows across all three major news channels.

Putin and his loyal staffers take a keen interest in the foreign press. His administration subscribes to all the major Russian newspapers and magazines, including the few remaining independent ones (independent here is a bit of a misnomer: they are, of course, dependent on the states benevolence, which can change at any moment), and the most important foreign ones, both general interest, such as the Economist, and specialised, such as Janes Defence Weekly. These reports are digested by clerks and submitted to their superiors as daily bulletins.

These folders of foreign newspaper and magazine clippings with bookmarks in red for negative coverage of Russia, yellow for neutral and green for positive were a major source of anxiety for Putins office in mid-2000s. A sea of red or yellow, and Putins press managers were concerned about Russias international standing. There was a gap in communication between Russias top officials and the international press, they feared, not unreasonably, and one remedy they could think of was employing foreign public relations professionals to help fix it.

The strategy didnt quite work out as intended, due to a fundamental lack of understanding of how the press operates outside of Russia. Angus Roxburgh, a former BBC correspondent who later was employed by Ketchum as a PR adviser to the Russian government, writes in his book The Strongman: Vladimir Putin and the Struggle for Russia, that his employers thought it was only a matter of greasing the right palms to get the coverage they wanted.

Tens of millions of dollars and a major mutual disappointment later, the Kremlin refused to renew the Ketchum contract in late 2014. Today, Putin and his press managers still seem to think that the worlds media works the same way as it does in Russia: subservient to corporate owners who are in turn controlled by governments. Hence the angry demands from Russias top officials that the western media apparently a centrally controlled editorial conglomerate cease their Russophobic campaigning.

In their minds, reporters working for state news outlets which effectively are almost all news outlets in Russia are public servants first and journalists second (if at all). In September 2013, at the height of a highly contested mayoral election campaign in Moscow, a state news agency RIA Novosti, later integrated into Rossiya Segodnya, tried to do some old-fashioned balanced reporting on all candidates. The problem was that one of those candidates (a solid favourite of the liberal-minded Muscovites who came second, almost forcing a runoff against the incumbent mayor appointed by Putin) was a firebrand opposition activist, Alexei Navalny, backed then blacklisted from the state media.

Even critical outlets end up promoting the Kremlins line by reporting what is essentially non-news

Whenever RIA would quote Navalnys statements in its campaign news reports, as any normal news outlet would do when covering a political campaign, Putins deputy chief of staff Alexei Gromov would call the agencys editor in chief, Svetlana Mironyuk, and chide her. A state news agency, Gromov said, must not work against the states own interests by promoting the opposition.

Today, the Russian state employs both hard and soft power to further its grip on the countrys media. New restrictive laws are passed with dispiriting predictability: foreign media franchise owners are forced out of their stakes in international brands such as Forbes or Esquire based in Russia, fines and other penalties are introduced for not covering controversial subjects such as terrorism and drug abuse in terms that do not explicitly discourage the behaviour. Independent outlets are threatened into self-censorship and choked of the things they need to survive such as cable services or access to print shops if they dont comply.

Not all is universally grim, of course. Outside Moscow, there are brave news websites critically covering local affairs, to the chagrin of provincial governors. And new, highly specialised outlets are covering subjects such as charity work or courts and prisons in depth that the general interest media cannot afford.

Media in Russia exists not only under state pressure, but with the constraints of an industry that is facing the same challenges worldwide: the ever-accelerating race for more pageviews against the diminishing attention span of their audiences, dwindling budgets and ad revenues. And this in turn opens up more possibilities to manipulate coverage through more conventional means, such as access bias.

Every year in December Putin holds an annual press conference for domestic and international press. These are massively publicised, tightly choreographed affairs attended by hundreds of reporters, from small regional outlets to international media conglomerates. No matter what your editorial line on Putin is, you are compelled to cover these news conferences in order to not lose out on web traffic although there is precious little news to cover. No major policy announcements are made at these events, and Putin has a whole bag of rhetorical tricks to evade and deflect critical inquiries, using loyalist media asking softball questions to appear an omniscient and wise ruler.

Putins office has become expert at manipulating the agenda. Bits of trivial information are spoonfed to reporters through informed sources familiar with the matter and even critical outlets end up promoting the Kremlins line by reporting what is essentially non-news.

There are, of course, many lessons to be learned and many parallels to draw with the current fraught relationship between Donald Trump and the US media. But its important to keep in mind that Putin has amassed far more power than Trump can possibly hope to during his time in power. However, one thing is clear: both in the US and in Russia, the media are often distracted with outrage over absurd behaviour and nonsensical public statements while ignoring what those in power want to be ignored.

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In Putin's Russia, the hollowed-out media mirrors the state | Alexey ... - The Guardian