Mediaboss Marketing

Rakuten Group has announced a partnership with OpenAI to offer advanced conversational artificial intelligence (AI) experiences for consumers and businesses globally. This collaboration aims to revolutionize the way customers shop and interact with businesses, while improving productivity for merchants and business partners.

As a global innovation company, Rakuten operates Japans largest online shopping mall and provides various services in e-commerce, fintech, digital content, and telecommunications. With over 70 services and 1.7 billion members worldwide, Rakuten possesses high-quality data and extensive knowledge in different domains.

OpenAI, an AI research and deployment company, is dedicated to ensuring that artificial general intelligence benefits humanity as a whole. Through this partnership, Rakuten will integrate AI services into its products and services, utilizing its valuable data and domain expertise. OpenAI will provide Rakuten with priority access to its APIs and support, exploring mutually beneficial commercial opportunities.

The collaboration will also see Rakuten integrating Rakuten AI experiences into ChatGPT products using OpenAIs plugin architecture. This will enable businesses to interact with AI agents using natural language, performing tasks such as research, data analysis, inventory optimization, pricing, and business process automation.

This partnership holds tremendous potential for the online services landscape, leveraging Rakutens diverse ecosystem and 100 million members in Japan. By combining Rakutens operational capabilities and unique data with OpenAIs cutting-edge technology, the collaboration aims to provide value to millions of people in Japan and around the world.

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Rakuten Group and OpenAI Collaborate to Bring Conversational AI ... - Fagen wasanni