The following definition is endorsed by the Boards of the International Social Marketing Association, European Social Marketing Association, and Australian Association of Social Marketing.
Social Marketing seeks to develop and integrate marketing concepts with other approaches to influence behaviours that benefit individuals and communities for the greater social good.Social Marketing practice is guided by ethical principles. It seeks to integrate research, best practice, theory, audience and partnership insight, to inform the delivery of competition sensitive and segmented social change programmes that are effective, efficient, equitable and sustainable.
Download a PDF copy of this article.
The Process of Developing the Consensus Definition
In developing a consensus definition of Social Marketing iSMA, ESMA and AASMworking group acknowledged the dynamic and contested nature of elements of Social Marketing theory and practice as a strength and manifestation of the sophisticated nature of the Social Marketing field. In developing a consensus definition the intention was not to close down the helpful and inevitable on-going debate about the nature and focus of Social Marketing. The aim was to help build a common narrative that could be used by the supporting associations to promote Social Marketing as a valuable core component of social programmes aimed at improving the human condition.
In February 2012 iSMA and ESMA began an iterative and inclusive process to develop a consensus definition of Social Marketing. A working group was formed to lead this work onbehalf of iSMA and ESMA[2]. In April 2013 the AASM agreed to participate and contribute to this process.
The process consisted of a membership trawl to develop a set of agreed principles of Social Marketing to underpin the definition. The process also included an online members vote on these principles; a summary of the survey results is set out in annex two. All members of the participating associations were given opportunities to see the developing definition, comment and make suggestions for improvements. The definition was further refined through an iterative process of drafting and comment by the working group and input from the Boards of the supporting associations. Five considerations were taken into account when developing the definition:
Endorsement
Following Board meetings of the three associations over the summer of 2013the consensus definition was endorsed by the governing Boards of the iSMA, ESMA and AASM. The Boards have also approved additional work to refine and further develop supporting guidance linked to the consensus definition. This work will include:
Annexe 1: Working Group Members:
A Tapp, R Brophy , M Carausan, J Carruthers, S Peattie, S Revill, M Chamberlain , N Lee, S Sherif , T Beall, W Morgan , C Lellig, S Suggs, J French.
Annexe 2: Summary of Social Marketing principles rated as essential or important by 167 respondents to the iSMA and ESMA Key Principles & Definitions Survey
KP ID
Description
Essential + Important (% total responses)
Rank
KP 2
Set and measure behavioural objectives
83
1
KP 3
Uses audience insight and research
81
2
KP 1
Focus on the production of social good
79
3
KP 5
Use audience segmentation to understand and target interventions
76
4
KP 13
Apply data, research, evidence and behavioural theory in developing programmes
73
5
KP 22
Rigorous evaluation and reporting of short-term impacts, ROI and longer-term outcomes
73
6
KP 6
Use systematic planning and marketing management methodology
68
7
KP 4
Undertake competition analysis and develop competitor intervention strategies
67
8
KP 20
Apply and be guided by an ethical analysis and standards
66
9
KP 21
Apply commercial marketing theory and practice to social challenges
61
10
KP 7
Focus on up-stream, mid-stream and down-stream audiences
58
11
KP 17
Analyse communication channels & other forms of influence
57
12
KP 8
Inform and shape the total social policy intervention mix
54
13
KP 11
Focus on creating value for citizens and civil society through valued negative exchanges
51
14
KP 10
Focus on creating value for citizens and civil society through valued voluntary exchange
50
15
KP 12
Undertake stakeholder analysis and apply relationship management strategies
49
16
KP 16
Consider applying the 4Cs tool box (Lauterborne)
43
17
KP 9
Understand and use forms of influences that draw on rational choice & rapid cognition
42
18
KP 14
Design programmes that aim to increase social equity
42
19
KP 19
Analyse the potential costs and benefits of supporting and/or partnering with private
sector organisations
42
Go here to see the original:
Social Marketing Definition