Archive for November, 2020

Digital Resource Makes It to Inc. 5000 for the Third Time in a Row – PRNewswire

WEST PALM BEACH, Fla., Nov. 14, 2020 /PRNewswire/ --Over the last decade, we've seen an influx of startups providing digital-related services. From marketing to branding, "creative agencies" are popping up everywhere. However, easy access isn't synonymous with great quality, making it difficult for decision-makers to choose an agency. Digital Resource can easily fill those shoes as they not only value what their clients think but make it their topmost priority to provide the best possible service.

Not only does Digital Resource provide a unique culture fitted with young professionals all of whom are specialists but it goes beyond the basic needs. The company's founder has made it his personal goal to take care of all the employees' needs. Whether it is career advancement, on-the-job training, or reaching personal goals associated with their work, Digital Resource takes employee satisfaction seriously. That's what's earned them the distinguished title of being a certified Great Place to Work for two consecutive years.

Because of the company's exceptional performance and growth since its inception in 2014, it comes as no surprise that Digital Resource has been included in Inc. 5000's list of the nation's fastest-growing companies for the past three years. Being on this list gives Digital Resource the recognition it deserves and validates all of the efforts that the company is putting into its greatest asset: the people.

Coming in at number 747 with a 637%, Digital Resource is 1 in 10 companies to make Inc. 5000 three times. In 2019, they came in at #334. And, in 2018, the agency came in at #262. Fast growth for such a young company is unprecedented. Even as COVID-19 wreaked havoc on most industries, Digital Resource held steady and even continued to grow its team to provide the highest quality service possible.

Digital Resource providing their client the privilege to customize the kind of service they want. Starting as a search engine optimization company, it was clear that business owners and decision-makers were looking for partners in marketing in more ways than one. So, while pushing the significance of long-term strategies, like SEO, Digital Resource expanded its offerings to include full-service marketing. This means that however unique the clients' demands are from blogging and social media to paid search campaigns and managed live chat Digital Resource will find a way to do the job and do it well.

The Inc. 5000 list would mean nothing if it didn't inspire people to achieve better results, and for the past three years, it has done just that for Digital Resource. Passion is always a driving factor for many to work harder and achieve great results, and this is certainly something that can be seen in everyone working at Digital Resource. They realize that their path to success and greatness is only getting started, but they know that it will continue to move forward with their combined efforts.

Media ContactEmily CreightonTelephone: 561-429-2585

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Digital Resource Makes It to Inc. 5000 for the Third Time in a Row - PRNewswire

Using Mediation Techniques to Manage Conflicts and Create a Healthy Work Environment – Mediate.com

It is not surprising that workplace conflict is one of the most talked-about topics in HR. Many different types of people work in an office, and the difference in opinions and personality is usually the cause of workplace conflict.

A conflict can occur when people with different educational, cultural, ethnic, religious backgrounds, and even different departments are working together under one roof of an organization.

These people with diverse backgrounds usually have different opinions, beliefs, and expectations. Usually, a manager handles the situation and nips it in the bud before it escalates. To manage conflict effectively, managers need to equip themselves with the proper tools and techniques.

There are plenty of ways to resolve a conflict peacefully, but the use of mediation in resolving conflicts and creating a healthy work environment is in trend these days.

This article discusses what mediation is and how it can help manage conflict in the workplace.

What Is Mediation?

Mediation is used to resolve workplace conflict before it turns into something big and more troubling for the employees and the organization. Mediation is a technique used by the leadership to resolve a conflict by counseling the individuals involved in a conflict so they can understand each others point of view and come to the middle ground.

Today, organizations believe in training their employees and managers to develop the skills of mediation techniques while some hires external mediators to resolve a dispute. Most large organizations believe in hiring external mediators because the organizational structure is more complex, and the culture is more diverse.

Research shows that the use of mediation has minimized formal discrimination complaints in the United States of America and employment tribunal claims in the United Kingdom. It is through mediation techniques that even a deep-rooted conflict is resolved more effectively.

Techniques of Meditation

There are several kinds of meditation techniques that are best for resolving conflicts within the team or an organization. Effective mediation techniques include listening to both parties for a full understanding, reexamining, accessing the definition of the problem, and making clear agreements.

Research shows that mediation works in any organization, whether its an IT firm or a coaxial cable supplier. The use of these mediation techniques helps to resolve the issue by developing an understanding of the issues along with the deep-rooted underlying causes of the conflict.

How to Use the Technique of Mediation

A mediator acts as a middle man and resolves the dispute. They convince the members to come to an agreeable point and avoid any kind of argument. The mediator reserves their opinions and encourages members to make their own decision, rather than suggesting or imposing on the outcome themselves. A mediator should give a fair solution and use their powers in the right way.

When It Is Important To Use the Meditation Technique

A mediation technique is used when a manager or supervisor sees a disagreement between the team members or between colleagues. Mediation can also be used at any stage during a conflict if every member agrees. It can also help to rebuild the relationship after a conflict.

But mediation is not a suitable course of action for all kinds of disputes. Some issues like sexual harassment, bullying, or fraudulent actions need strict action, and the management has to follow a formal procedure.

The Process of Mediation

The process of mediation works on the principle of conversation between the involved team members or co-workers. The aim is to reach a satisfactory result, instead of getting indulged in an argument.

The process involves the following steps

Final Thoughts

Managing conflict is important to create a healthy work environment not only to retain your employees but also to make them more productive and gain a competitive edge in the market. Ignoring a conflict can be disastrous for any organization, so the management needs to take every step as soon as possible to nip the problem in the bud!

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Using Mediation Techniques to Manage Conflicts and Create a Healthy Work Environment - Mediate.com

Iraqis Voice Mixed Reactions to Biden’s Election – Voice of America

The projected election of Joe Biden as the 46th president of the United States has been met with mixed reactions in war-torn Iraq, where nearly 3,000 American troops remain to help the country's forces fight the remnants of the Islamic State terror group.

While Iraqi leaders from across the political spectrum have welcomed Biden's victory, some Iraqis fear the return of the Democrats to power may translate into greater influence for Iran and its violent proxy groups in the oil-rich country.

"Some welcome the end of the disruptive and unpredictable policies and tactics of the past four years," Bilal Wahab, an Iraq expert at the Washington Institute for Near East Policy, told VOA. "Others fear that Biden would ease the pressures on Iran and its proxies in Iraq to the detriment of gains made by last year's protest movement."

Anti-IS operations

Following a visit to Washington by Iraqi Prime Minister Mustafa al-Kadhimi, the Trump administration in September lowered the number of U.S. troops in the country from 5,000 to 3,000.

The Pentagon says the job of the remaining American military personnel is not to engage in combat operations but to train and advise Iraqi forces to destroy IS sleeper cells, a policy that is expected to continue under the Biden administration.

"In the war against ISIS, the U.S. has found a new formula to fight terrorism that does not involve U.S. boots on the ground. I expect the alliances with local partners in this fight to continue," Wahab said, using another acronym for Islamic State.

Pro-Iran militias

Under the current circumstances, observers say, the incoming administration is unlikely to increase U.S. troop levels in the country, where opposition to foreign troops appears to have increased following recent military moves by the Trump administration.

In addition to being accused of involvement in bloody crackdowns on Iraq's peaceful anti-government protesters, pro-Iran militia groups, including most notably the Kataib Hezbollah (KH), have been viewed as the primary suspect in attacks on U.S. bases in the country resulting in the death of at least one American.

In January, the U.S. responded forcefully by killing Iran's powerful military general, Qassem Soleimani, in a drone strike near the Baghdad airport. KHleader Abu Mahdi al-Muhandis also was killed in the attack. Subsequently, the Iraqi parliament passed a nonbinding resolution to expel all U.S. troops from the country.

"Trump's era was a very negative one, a period of demolition," said KH spokesman Mohammad Mohyi in a recent interview with Agence France-Presse. "We hope the new administration will resolve this, by ending the crisis and withdrawing its troops."

The militiaman's hopefulness is largely caused by the belief the U.S. will rejoin the 2015 Iran nuclear deal, which could, in turn, mean less confrontation with the Islamic Republic and its proxies throughout the wider Middle East, according to experts. In May 2018, the Trump administration withdrew from the deal.

"This optimism voiced by the militia groups that are linked and loyal to Iran comes from Iran's optimism in the first place," Hussein Ali Allawi, a professor of national security at Nahrain University in Baghdad, told VOA by phone.

Following continued rocket attacks on U.S. bases in Iraq, media reports suggested U.S. Secretary of State Mike Pompeo, in a phone call with Iraqi President Barham Salih, had recently threatened to close his country's large embassy in Iraq if the country failed to rein in the militia groups. Subsequently, Iraqi leaders reportedly pressured KH to end its attacks on U.S. interests.

Hours after Biden's projection as the winner Saturday, Iraq's prime minister went on Twitter to send his congratulations.

"I look forward to working with you on strengthening the strategic ties that bind Iraq and the United States, building on common values between our nations to overcome challenges together," Kadhimi posted.

The Kurds and the mountains

Biden's victory is particularly welcomed by Iraqi Kurds, who see him as a longtime friend of their people who suffered a genocide under Saddam Hussein. A 2002 video of then-Senator Biden addressing the autonomous Kurdistan Region's parliament has resurfaced on social media.

"The mountains are not your only friends," Biden reassures the Kurds in the video.

Prominent Kurdish leaderMasoud Barzani, who served as the region's president until 2017, called Biden a friend.

"I express my heartfelt congratulations to you, my friend, President-elect @JoeBiden, for your victory," Barzani tweeted.

What made Biden more popular among Kurds was his 2006 proposal to divide Iraq into three autonomous regions for the country's main components, namely, the Kurds, the Sunnis and the Shiites. The Kurds, however, appeared to be the only group to welcome his controversial plan.

Biden later explained his proposal had been misinterpreted as it had never called for the partition of the country into three independent states but saw decentralization of power in the multiethnic country as the answer to instability.

One of Iraq's prominent Sunni leaders, who vehemently opposed Biden's plan when it was announced, was Misha'an al-Juburi. In a tweet welcoming Biden's election, Juburi announced that he has now changed his mind about the notion.

"We congratulate the American people for their choice, and President[-elect]Biden on his victory and all those who are happy with this victory, ourselves included," al-Juburi said.

He added that after the destruction by Iran-backed militias in his country, "we now look forward to implementing his plan on Iraq, which we opposed previously."

Even though Wahab, the Iraq scholar, does not expect Iraq to be a centerpiece of Biden's foreign policy, he says the incoming administration's approach might be a reason for celebration by pro-democracy forces in the country.

"The change might be in Biden's approach to Iraq, who promised to reinject values into U.S. foreign policy and lead with diplomacy. For the youth movement that wants to make inroads in Iraq's next elections, this might be good news," he added.

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Iraqis Voice Mixed Reactions to Biden's Election - Voice of America

Impact of COVID-19 on social cohesion in Iraq – Iraq – ReliefWeb

Social cohesion is fundamental to the successful functioning of societies, especially diverse ones such as Iraq. A lack of social cohesion can increase tensions among different social groups, enhance the likelihood of conflict and undermine trust in the State. This report examines the impact of COVID-19 on social cohesion in Iraq. Research conducted between July and September 2020 included a comprehensive literature review and 22 interviews with key stakeholders comprising members of the Government at the national and local levels, international organizations, donors and civil society organizations from different parts of the country.Without social cohesion, it will be difficult to attain the SDGs or reach the objective of leaving no one behind. In practice, this means taking explicit action to end extreme poverty, curb inequalities, confront discrimination and fast-track progress for the furthest behind. Social cohesion is also vital for achieving SDG 16, with its commitments to building peaceful and inclusive societies, realizing access to justice for all, and establishing effective, accountable and inclusive institutions at all levels.2Enhancing social relations among different groups and strengthening the social contract between citizens and the State are prerequisites for all of these ends, especially in post-conflict Iraq.

Definitions of social cohesion

Social cohesion is an elusive and contested concept. Analysts generally identify it as having horizontal and vertical dimensions. The horizontal dimension describes the trust, relationships and interactions among people in a society across divisions such as identity or other social constructs, including race or class. Vertical cohesion entails trust between a government and society. This includes trust in political, economic or social leaders, institutions and processes such as elections, access to justice, taxation, budgeting and the delivery of public services. It is generally agreed that social cohesion has political, economic, social and security aspects.

Social cohesion in Iraq and the impact of COVID-19

Many challenges have disrupted social cohesion in Iraq over the last 20 years. The pandemic came at a time when public trust in the Government was low, the economy was weakened through reductions in revenues from oil sales, protests across the country were a regular occurrence and violent extremist attacks were resurging. COVID-19 has exacerbated existing and sometimes deeply rooted political, economic, social and security challenges.Its impact on social cohesion represents another point of stress on top of many others afflicting communities across the country.

Political

Popular discontent with the muhasasa system of government and corruption, compounded by high unemployment levels, often poor service delivery, and a lack of social protection and rule of law meant that vertical social cohesion was fragile prior to COVID-19. Prime Minister Mustafa al-Kadhimi came into power in May. Bridging longfestering gaps has been among his top priorities.

But he has faced numerous challenges, and has thus far only been able to take small and largely symbolic steps. Despite the willingness of the new Government to improve social cohesion, the challenges remain significant, with COVID-19 entrenching old problems even as it creates additional ones. The Government faces a daunting task in addressing structural reform issues while tackling the pandemic.

Economic

Prior to COVID-19, 4.1 million people in Iraq required humanitarian support. Extreme poverty and inequality have meant that significant portions of the population are in urgent need of employment, health care, education, sanitation, hygiene and access to justice. Shortfalls have worsened with the oil price drop, which has had a major effect on government revenues and fiscal space. Thousands of jobs are at risk, and while food prices have remained relatively stable, continued reliance on imported food makes the country vulnerable to shortages or major price increases.The economic impacts of the pandemic have disproportionately affected marginalized groups.

Over 66 percent of people are employed in the informal sector; they were deeply affected by lockdown measures and restrictions on movement.

The IOM reports that between March and April 2020, the number of paid people working in the private sector fell by approximately 40 percent.

Social

Iraq is a diverse country with highly complex and multidimensional social divides spanning generations, religions, rural and urban groups, internally displaced people (IDPs) and host communities, and political interests. Youth activism in different governorates indicates that the new generation is increasingly seeking to break away from the sectarian group thinking of the past, and embrace a citizenship model that is not only more inclusive, but allows greater rights and responsibilities of citizens vis--vis the State.

Despite this, sectarian identities still damage social cohesion in specific locations. COVID-19s effect on these tensions appears mixed. Existing grievances could be further aggravated, as pressure on services, the economy and communal relations intensifies. At the same time, COVID-19 has fostered a common narrative that could unite the population, in a way similar to Iraqs response to the Islamic State in the Levant (ISIL).

COVID-19 has disproportionately affected marginalized and vulnerable groups, including women, IDPs and young people. Cases of genderbased violence have reportedly increased in many locations. Restrictions on movement have hampered the return of IDPs. Many tribal councils and local fora for dialogue between returnees and host communities have been unable to meet, and key partners could not support such processes. As a result, reconciliation activities have paused.

Security

The multiplicity of armed groups in Iraq poses significant challenges to social cohesion, both horizontally between different communities, and vertically between citizens and the State. Trust in the Iraqi security sector was low in the lead up to COVID-19, in part due to violent responses to the popular protests. There was also evidence of an increase in ISIL-associated threats. The security situation has further deteriorated under COVID-19 as tension has at times escalated between security forces and the population, particularly regarding the implementation of lockdowns.

Policy recommendations

Without social cohesion, it will be difficult to attain the Sustainable Development Goals or achieve the central objective of leaving no one behind.

With evidence that the pandemic is exacerbating a number of existing political, economic, social and security issues key to social cohesion, it is vital to identify mitigating measures to prevent further negative effects. There are also opportunities to develop a more comprehensive approach to social cohesion that acts on both horizontal and vertical challenges. The report makes several policy recommendations to the Government, civil society and international partners.

At the national level, a more strategic national approach to social cohesion should be developed alongside immediate and short-term responses to COVID-19 and its effects on relations within society. Long-term strategic partnerships between the Government of Iraq and the international community could cultivate an environment enabling an inclusive national approach to social cohesion.

A strategic approach requires covering all parts of the country and leaving no one behind, as well as maintaining special attention to areas formerly occupied by ISIL.

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Impact of COVID-19 on social cohesion in Iraq - Iraq - ReliefWeb

From Iraq, an Intimate Glimpse of the Religious Holiday of Arbaeen – The New York Times

At the onset of the coronavirus pandemic, with travel restrictions in place worldwide, we launched a new series The World Through a Lens in which photojournalists help transport you, virtually, to some of our planets most beautiful and intriguing places. This week, Andrea DiCenzo shares a collection of images from central Iraq, taken in 2019.

The walls of the Imam Abbas shrine in Iraqs holy city of Karbala seemed to heave and sway with the boisterous, devoted crowd. By holding onto a rope, ushers partitioned a makeshift runway from one entrance of the mosque to another. This was the stage where a parade of religious men and women would perform latom, or ritual chest-beating, and other forms of ceremonial mourning.

The first group was understated: Dressed in black outfits that were deliberately muddied and torn, the group of Iraqi pilgrims beat their chests in unison. They cried out in grief Oh, Hussein! they shouted, in reference to a 7th-century Islamic leader so loudly that they cut through the music blaring from the speakers dragged behind them. The next group was younger and rowdier. In an explosion of chaotic energy, these young devotees struck at themselves and at each other with abandon.

This wasnt a normal day at the Imam Abbas shrine. This was Arbaeen, and the shrine would see some 15 million visitors and thousands of religious performances pass through its red glow before the two-day event concluded.

Every year, millions of pilgrims descend on the central Iraqi city of Karbala, a usually quiet desert city, to commemorate the religious holiday of Arbaeen, one of the largest organized gatherings of people in the world. The events center on two adjacent mosques: the Imam Hussein and Imam Abbas shrines.

The event is a spectacular display of grief, mourning and religious ecstasy. It commemorates the death of one of Shiite Islams most important leaders, Imam Hussein, a grandson of the Prophet Muhammad. Hussein is said to have died 1340 years ago in the dusty plains of Karbala. A grave was established to commemorate his death, and the city of Karbala, in what is now modern-day Iraq, slowly built around it over time.

In 2019, when a colleague told me the Imam Abbas shrine was inviting a small group of journalists to visit during Arbaeen, I jumped at the chance to go. The shrine was instrumental in organizing my stay in Karbala; they arranged my tourist visa and helped me negotiate travel both within Iraq and among the massive crowds in Karbala. (I paid my own travel expenses but was given a room at a modest hotel owned by the Imam Abbas shrine.)

My only moment of uncertainty came shortly before heading inside the Imam Abbas shrine. A group of clerics at the shrine queried whether it would be appropriate for me, a woman, to rove around and take photographs. After deliberating for 15 minutes, they permitted me to enter. It was hard to tell if I had fallen on the winning side of a religious debate, or if the rightly famous Iraqi sense of hospitality had simply won out.

Tradition holds that, in A.D. 680, Hussein and his followers were on their way to challenge the succession of Caliph Yazid, whom they saw as an illegitimate successor after the death of Prophet Muhammad, the founder of Islam. Yazid responded by sending a massive army to intercept Hussein, who continued to refuse allegiances with the Caliph. A battle ensued, and Hussein and all his followers were massacred. To this day, Husseins death is a defining drama of the Shiite faith and, in Christ-like fashion, remains powerfully resonant.

Nowhere is this more visible than in Karbala during Arbaeen.

Every year after the U.S. invasion of Iraq in 2003 until 2020 millions of pilgrims have traveled to Karbala, 60 miles southwest of the capital Baghdad. In the years of relative calm since 2010, the city of Karbala, together with its sister holy city of Najaf, the seat of Iraqs pre-eminent Shiite clerical establishment, have become major centers of economic power and theological influence. This was unthinkable under the dictatorship of Saddam Hussein, when Shiite religious events were banned, and clerics were hounded from Iraq.

Last year saw the shrines at their peak. Once inside, pilgrims offered a religious and cultural demonstration to express their love for Imam Hussein, often through choreographed chanting and flag twirling, but sometimes through violent (and less choreographed) flagellation, like the intense display I witnessed on the first day. In either case, nearly everyone was in tears, grieving. An astonishing number of people passed out from the emotional intensity of the experience.

Many of the pilgrims within Iraq and from neighboring Iran make the journey by foot, trekking and camping for hundreds of miles along routes lined with stalls that dispense hot meals and encouragement. In recent years, Iraqis and Iranians have been joined by hundreds of thousands of religious tourists from a growing number of countries outside the Middle East, including the United Kingdom, Bosnia, Pakistan, Malaysia and Australia.

Most foreigners come as groups organized by Iraqi travel agencies specializing in pilgrim tours. Individual visas are by invitation from one of the citys two shrines. But, in comparison to Hajj, a similarly significant pilgrimage in Mecca, Saudi Arabia, what makes Arbaeen unique is the fact that the shrines actively invite leaders and people of other faiths.

Of course, this year has proved to be anything but ordinary. Iraqs religious tourism industry which, until 2020, was the countrys largest non-oil economic sector has been decimated. And for Arbaeen, which began on Oct. 7 and ended on Oct. 8, the government issued only a few thousand religious tourism visas. Clerical and health authorities are worried that continuing rites at the holy cities might become super-spreader events.

This year, as a result, Arbaeen was once again mostly for Iraqis.

Andrea DiCenzo is an American photojournalist whose work focuses on armed conflict and humanitarian crises throughout the Middle East. You can follow her work on Instagram.

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From Iraq, an Intimate Glimpse of the Religious Holiday of Arbaeen - The New York Times